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Outbound Contact Center Supervisor Salary in the United States

How much does an Outbound Contact Center Supervisor make in the United States?

As of March 01, 2026, the average salary for an Outbound Contact Center Supervisor in the United States is $63,207 per year, which breaks down to an hourly rate of $30.

However, an Outbound Contact Center Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $82,976
  • Majority Range (25th-75th percentile): $54,480 to $73,555
  • Entry-Level (10th percentile): $46,535
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View as table View as graph 25% $54,480 10% $46,535 90% $82,976 75% $73,555 $63,207 50%(Median) Didn’t find job title? Click

Outbound Contact Center Supervisor Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $73,555 $6,130 $1,415 $35
Average $63,207 $5,267 $1,216 $30
25th Percentile $54,480 $4,540 $1,048 $26
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Key Factors That Influence Outbound Contact Center Supervisor Salaries

An Outbound Contact Center Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Outbound Contact Center Supervisor Salaries?

Experience is a primary driver of an Outbound Contact Center Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Outbound Contact Center Supervisor (0-3 years): $63,207
  • Outbound Contact Center Senior Supervisor (3-5 years): $78,685
  • Outbound Contact Center Manager (5+ years): $99,671
Job Role Years of Experience Average Salary
Outbound Contact Center Supervisor0-3 years$63,207
Outbound Contact Center Senior Supervisor3-5 years$78,685
Outbound Contact Center Manager5+ years$99,671
$63,207 Outbound ...
$78,685 Outbound ...
$99,671 Outbound ...
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What Am I Worth?

Top Paying Cities for Outbound Contact Center Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $79,723
  • San Francisco: $78,939
  • Oakland: $77,188

What Skills Can Increase an Outbound Contact Center Supervisor's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 8.13% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Critical Care (Mentioned in 3.2% Job Postings): Critical care is sometimes referred as intensive care. Intensive care medicine, or critical care medicine, is a branch of medicine concerned with the diagnosis and management of life-threatening conditions that may require sophisticated life support and intensive monitoring. An intensivist is a physician who specializes in the care of critically ill patients, most often in the intensive care unit (ICU). Intensivists can be internists or internal medicine sub-specialists (most often pulmonologists), anesthesiologists, emergency medicine physicians, pediatricians (including neonatologists), or surgeons who have completed a fellowship in critical care medicine.
  • Customer Care (Mentioned in 2.46% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
See More Skills
Skills Demand Percentage
Leadership 8.13%
Critical Care 3.2%
Customer Care 2.46%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Outbound Contact Center Supervisor's salary.
  • Flexibility: Can increase your salary by up to 10%.
  • Interviewing: Can increase your salary by up to 4%.
  • Warehouse Management System: Can increase your salary by up to 3%.
Skill Salary Salary % Increase
Flexibility
 $69,528
10%
Interviewing
 $65,735
4%
Warehouse Management System
 $65,103
3%
Product Quality
 $65,103
3%
Supply Chain
 $65,103
3%
Coaching
 $65,103
3%
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How Education impacts an Outbound Contact Center Supervisor's Salary?

Your level of education can impact your salary potential. While many Outbound Contact Center Supervisors enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Outbound Contact Center Supervisor with a High School Diploma or Technical Certificate is between $59,523 and $64,902).

Outbound Contact Center Supervisor Salaries by Degree Level

Typical Education for Outbound Contact Center Supervisor
Degree Level % of user with this level of education
No Diploma 7.7%
High School 23.1%
Associates 61.5%
Bachelors 61.5%
Masters 7.7%
Doctorate 0.0%
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Outbound Contact Center Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Outbound Contact Center Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on March 01, 2026
$54,480
Average $63,207/year
$73,555
$4,540
Average $5,267/month
$6,130
$1,048
Average $1,216/week
$1,415
$26
Average $30/hour
$35
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $73,555 $6,130 $1,415 $35
Average $63,207 $5,267 $1,216 $30
25th Percentile $54,480 $4,540 $1,048 $26

Outbound Contact Center Supervisor Salary Growth & Career Path

Outbound Contact Center Supervisor
Outbound Contact Center Senior Supervisor
Outbound Contact Center Manager

For an Outbound Contact Center Supervisor, the most direct path to higher earnings is advancing to the Outbound Contact Center Senior Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $78,685 - a projected growth of 24% over your current level.

Salaries of jobs related to Outbound Contact Center Supervisor

Most common benefits for Outbound Contact Center Supervisor

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Ready to take the next step in your career? Browse thousands of current Outbound Contact Center Supervisor job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Outbound Contact Center Supervisor

1. Where can an Outbound Contact Center Supervisor earn the most?

An Outbound Contact Center Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Outbound Contact Center Supervisor earns the most in San Jose, CA, where the annual salary of an Outbound Contact Center Supervisor is $79,723.

2. What is the highest pay for Outbound Contact Center Supervisor?

The highest pay for Outbound Contact Center Supervisor is $82,976.

3. What is the lowest pay for Outbound Contact Center Supervisor?

The lowest pay for Outbound Contact Center Supervisor is $46,535.

4. What are the responsibilities of Outbound Contact Center Supervisor?

Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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