Northwest Territories Technical Customer Support Specialist II Salaries

    • How much does a Technical Customer Support Specialist II make in Northwest Territories? Northwest Territories Technical Customer Support Specialist II salaries vary greatly from town to town. See below for Technical Customer Support Specialist II salaries, bonus and benefits information for 1 city in the Northwest Territories area.

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Technical Customer Support Specialist II's Annual Base Salary
Job Title Salary Location Date Updated
Technical Customer Support Specialist II C$82,597 Yellowknife, NT March 27, 2024
Job Openings for Technical Customer Support Specialist II in Northwest Territories
    • Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

      Alternate Job Titles:
      Categories: Customer Services , Retail/Wholesale , Sales