Search

Technical Customer Support Specialist II Salaries in Ottawa, ON

• What is the average Technical Customer Support Specialist II salary for Ottawa, ON?
  How much does a Technical Customer Support Specialist II in Ottawa, ON make? The median annual Technical Customer Support Specialist II salary in Ottawa, ON is C$71,974, as of September 23, 2026, with a range usually between C$63,872-C$81,476 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Specialist II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Specialist II in Ottawa, ON.

Change Search Criteria

• About this chart
  This chart describes the expected percentage of people who perform the job of Technical Customer Support Specialist II in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Specialist II in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of September 23, 2026

• Job Description for Technical Customer Support Specialist II
  Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. View full job description

• Similar Job titles to Technical Customer Support Specialist II
  • Technical Customer Support Manager
  • Technical Customer Support Representative I
  • Technical Customer Support Representative II
  • Technical Customer Support Representative III
  • Technical Customer Support Specialist I
  • Technical Customer Support Specialist III
  • Technical Customer Support Specialist IV
  • Technical Customer Support Supervisor

• Level of Education
  • Technical Customer Support Specialist II Salaries with No Diploma
  • Technical Customer Support Specialist II Salaries with a High School Diploma or Technical Certificate
  • Technical Customer Support Specialist II Salaries with an Associate's Degree
  • Technical Customer Support Specialist II Salaries with a Bachelor's Degree
  • Technical Customer Support Specialist II Salaries with a Master's Degree or MBA
  • Technical Customer Support Specialist II Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Technical Customer Support Specialist II in Canada
  • Fredericton, NB Technical Customer Support Specialist II
  • Moncton, NB Technical Customer Support Specialist II
  • Halifax, NS Technical Customer Support Specialist II
  • Oshawa, ON Technical Customer Support Specialist II
  • Ottawa, ON Technical Customer Support Specialist II
  • Charlottetown, PE Technical Customer Support Specialist II
  • Montreal, QC Technical Customer Support Specialist II
  • Quebec, QC Technical Customer Support Specialist II
  • Sherbrooke, QC Technical Customer Support Specialist II

• Most Popular Jobs Titles for Ottawa, ON
  • Ottawa, ON Art Director
  • Ottawa, ON Technical Writer III
  • Ottawa, ON Public Relations Specialist III
  • Ottawa, ON Print Production Coordinator I
  • Ottawa, ON Industrial Designer III
  • Ottawa, ON Environmental Engineering Manager

• Categories that include Technical Customer Support Specialist II
  • Customer Services
  • Retail/Wholesale
  • Sales

• Technical Customer Support Specialist II Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K