Technical Customer Support Specialist II Salaries in Ottawa, ON
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How much does a Technical Customer Support Specialist II in Ottawa, ON make? The median annual Technical Customer Support Specialist II salary in Ottawa, ON is C$66,713, as of March 27, 2024, with a range usually between C$59,146-C$75,788 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Specialist II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Specialist II in Ottawa, ON.
Similar Job Titles:
Technical Customer Support Manager , Technical Customer Support Representative I , Technical Customer Support Representative II , Technical Customer Support Representative III , Technical Customer Support Specialist I , Technical Customer Support Specialist III , Technical Customer Support Specialist IV , Technical Customer Support Supervisor
Level of Education:
Technical Customer Support Specialist II Salaries with No Diploma , Technical Customer Support Specialist II Salaries with a High School Diploma or Technical Certificate , Technical Customer Support Specialist II Salaries with an Associate's Degree , Technical Customer Support Specialist II Salaries with a Bachelor's Degree , Technical Customer Support Specialist II Salaries with a Master's Degree or MBA , Technical Customer Support Specialist II Salaries with a JD, MD, PhD or Equivalent
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Specialist II in Ottawa, Ontario that make less than that annual salary. For example the median expected annual pay for a typical Technical Customer Support Specialist II in Ottawa, ON is C$66,713, so 50% of the people who perform the job of Technical Customer Support Specialist II in Ottawa, ON are expected to make less than C$66,713.
Source: HR Reported data as of March 27, 2024
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Specialist II in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Specialist II in Ottawa, ON are expected to make less than the median.
Source: HR Reported data as of March 27, 2024
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Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Technical Customer Support Manager
- Technical Customer Support Representative I
- Technical Customer Support Representative II
- Technical Customer Support Representative III
- Technical Customer Support Specialist I
- Technical Customer Support Specialist III
- Technical Customer Support Specialist IV
- Technical Customer Support Supervisor
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- Technical Customer Support Specialist II Salaries with No Diploma
- Technical Customer Support Specialist II Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Specialist II Salaries with an Associate's Degree
- Technical Customer Support Specialist II Salaries with a Bachelor's Degree
- Technical Customer Support Specialist II Salaries with a Master's Degree or MBA
- Technical Customer Support Specialist II Salaries with a JD, MD, PhD or Equivalent
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- Ottawa, ON Technical Customer Support Specialist II
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