Ontario Technical Customer Support Supervisor Salaries

    • How much does a Technical Customer Support Supervisor make in Ontario? Ontario Technical Customer Support Supervisor salaries vary greatly from town to town. See below for Technical Customer Support Supervisor salaries, bonus and benefits information for 9 cities in the Ontario area.

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Technical Customer Support Supervisor's Annual Base Salary
Job Title Salary Location Date Updated
Technical Customer Support Supervisor C$91,803 Hamilton, ON March 27, 2024
Technical Customer Support Supervisor C$92,072 Kitchener, ON March 27, 2024
Technical Customer Support Supervisor C$91,510 London, ON March 27, 2024
Technical Customer Support Supervisor C$94,242 Oshawa, ON March 27, 2024
Technical Customer Support Supervisor C$81,697 Ottawa, ON March 27, 2024
Technical Customer Support Supervisor C$88,452 Sudbury, ON March 27, 2024
Technical Customer Support Supervisor C$90,559 Thunder Bay, ON March 27, 2024
Technical Customer Support Supervisor C$89,738 Toronto, ON March 27, 2024
Technical Customer Support Supervisor C$93,794 Windsor, ON March 27, 2024
Job Openings for Technical Customer Support Supervisor in Ontario
    • Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

      Alternate Job Titles:
      Categories: Customer Services , Retail/Wholesale , Sales