How much does a Technical Support Manager make in the United States? The average Technical Support Manager salary in the United States is $120,660 as of May 28, 2020, but the range typically falls between $106,411 and $136,072. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $106,411 10% $93,439 90% $150,104 75% $136,072 $120,660 50%(Median)
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Job Description for Technical Support Manager

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
106411
136072
120660

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
114829
153043
132776
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Manager in the United States. The base salary for Technical Support Manager ranges from $106,411 to $136,072 with the average base salary of $120,660. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $114,829 to $153,043 with the average total cash compensation of $132,776.
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106411
136072

 

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Skills associated with Technical Support Manager: Customer Support, IT Help Desk Software, Systems Troubleshooting, Remote Support Software ...More

Salary estimation for Technical Support Manager at companies like : Cable One, Inc., FULLNET COMMUNICATIONS INC, TEGNA INC