How much does a Web Customer Support Specialist make hourly in the United States? The average hourly wage for a Web Customer Support Specialist in the United States is $31 as of July 26, 2022, but the range typically falls between $26 and $37. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Jobs with a similar salary range to Web Customer Support Specialist : Legal Fellow, Pediatric Fellow

Based on HR-reported data: a national average with a geographic differential
25% $26 10% $22 90% $43 75% $37 $31 50%(Median)
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Check out Web Customer Support Specialist jobs in Virginia

Information Technology Application Support Specialist

Association for Uncrewed Vehicle Systems International (AUVSI) - Arlington, VA

End User (Desktop) Support Specialist

The American Registry for Internet Numbers, Ltd. - Chantilly, VA

Customer Service Support Specialist

J5 Consulting - Chantilly, VA

Help Desk Support Specialist

Strategic Data Systems, Inc. (SDS) - Dahlgren, VA

Job Description for Web Customer Support Specialist

Web Customer Support Specialist supports Web-based products and services through email support, desktop support, and telephone support. Interacts with customers and troubleshoots problems to provide a high level of customer satisfaction. Being a Web Customer Support Specialist requires a bachelor's degree in the field. Typically reports to a supervisor or manager. To be a Web Customer Support Specialist typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2022 Salary.com)... View full job description

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Job Openings for Web Customer Support Specialist
Those that have already made the climb...
Mark V. Anquillare, Group President and Chief Operating Officer
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Step 1 of 3

Understand the total hourly compensation opportunity for a Web Customer Support Specialist, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
26
37
31

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
27
39
32
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Web Customer Support Specialist in the United States. The average hourly rate for Web Customer Support Specialist ranges from $26 to $37 with the average hourly pay of $31. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $27 to $39 with the average total hourly cash compensation of $32.
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26
37

 

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Skills associated with Web Customer Support Specialist: Service Management, Product Support, Customer Relationship Management (CRM) software, Inquiry Research/Response ...More

Salary estimation for Web Customer Support Specialist at companies like : HCI GROUP INC, KINGSWAY FINANCIAL SERVICES INC, PRIMERICA INC