IT Service Desk Team Lead Salaries in the United States
How Much Does an IT Service Desk Team Lead Make?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of IT Service Desk Team Lead in the United States is $86,160.
While Salary.com is seeing that IT Service Desk Team Lead salary in the US can go up to $105,252
or down to $68,171, but most earn between $76,744 and $96,153.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to IT Service Desk Team Lead
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Similar Job Salaries to IT Service Desk Team Lead by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Bright Horizons Inc
IT Service Desk Team Lead - Hybrid
|
$79,351/yr
|
RANGE: $70,566 - $88,135
|
|
Dallas College
Lead, IT Service Desk
|
$92,807/yr
|
RANGE: $81,101 - $104,512
|
|
Los Alamos National Laboratory
IT Service Desk Team Lead (Solutions Architect 3)
|
$110,602/yr
|
RANGE: $97,152 - $124,052
|
|
OTR Engineered Solutions
Service Desk Team Lead
|
$75,190/yr
|
RANGE: $66,405 - $83,975
|
|
SAIC
Service Desk Team Lead
|
$89,511/yr
|
RANGE: $79,051 - $99,970
|
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InsideHigherEd
Service Desk Team Lead
|
$131,298/yr
|
RANGE: $115,352 - $147,244
|
|
MetroPlusHealth
Service Desk Team Lead
|
$137,587/yr
|
RANGE: $121,089 - $154,085
|
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Optomi
Service Desk Team Lead
|
$110,530/yr
|
RANGE: $97,572 - $123,487
|
|
DriveTime
Team Lead, Enterprise Service Desk
|
$107,920/yr
|
RANGE: $92,312 - $123,528
|
What Does an IT Service Desk Team Lead Do?
5-10 years Service Desk \(or equivalent Operational\) experience and at least 5 years supervisory / manager experience.
Updated December 22, 2021
Supervise the IT Service Desk support staff by defining and establishing schedules and priorities in performing day to day activities within the service life cycle.
Updated December 21, 2021
Functions as tier 1 support for end-user computing service requests reported to the Information Technology (IT) Service Desk.
Updated December 19, 2021
Ensure all work performed by the Service Desk is tracked via the ticketing system and that trouble tickets are processed in a timely manner IAW the established standards.
Updated December 18, 2021
5 or more years of work experience in IT Service Desk environment with at least 2 years as a team lead.
Updated December 18, 2021
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Explore JobArchitectFrequently Asked Questions About an IT Service Desk Team Lead Salaries
What is the average of an IT Service Desk Team Lead in the United States?
The IT Service Desk Team Lead salary range is from $76,744 to $96,153, and the average IT Service Desk Team Lead salary is $86,160/year in the United States.
The IT Service Desk Team Lead's salary will change in different locations.
Which location pays the highest IT Service Desk Team Lead salary in the United States?
The IT Service Desk Team Lead salary in San Jose, CA is $108,130
which is the highest in the US.
What kinds of reasons will influence the IT Service Desk Team Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of IT Service Desk Team Lead.
What is the growth rate of the IT Service Desk Team Lead's salary?
If you are thinking of becoming an IT Service Desk Team Lead or planning the next step in your career, find the detailed salary report of an IT Service Desk Team Lead.
Recent Salary Report
Below are the most recent IT Service Desk Team Lead salary reports. Employer name has been removed to protect anonymity.
$40
Hourly
An IT Service Desk Team Lead in Alexandria, LA reported making $40 per hour
Alexandria, LA
3,000 - 7,6 employees
Part-Time
Company - Public
$71,513
Yearly
An IT Service Desk Team Lead in Madison, WI reported making $71,513 per year
Madison, WI
200 - 6 employees
Full-Time
Company - Private
$92,932
Yearly
An IT Service Desk Team Lead in Federal Way, WA reported making $92,932 per year
Federal Way, WA
100 - 200 employees
Full-Time
Company - Private
$47
Hourly
An IT Service Desk Team Lead in Haverhill, MA reported making $47 per hour
Haverhill, MA
7,6 - 15,000 employees
Part-Time
Company - Public
$99,696
Yearly
An IT Service Desk Team Lead in Oakland, CA reported making $99,696 per year
Oakland, CA
6 - 1,000 employees
Full-Time
Company - Private
$6,199
Monthly
An IT Service Desk Team Lead in Levittown, NY reported making $6,199 per month
Levittown, NY
1,000 - 3,000 employees
Full-Time
Company - Public
