IT Service Desk Team Lead Salary in the United States

How much does an IT Service Desk Team Lead make in the United States?

As of August 01, 2026, the average salary for an IT Service Desk Team Lead in the United States is $80,376 per year, which breaks down to an hourly rate of $39.

However, an IT Service Desk Team Lead's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $98,423
  • Majority Range (25th-75th percentile): $70,551 to $89,823
  • Entry-Level (10th percentile): $61,606
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View as table View as graph 25% $70,551 10% $61,606 90% $98,423 75% $89,823 $80,376 50%(Median) Didn’t find job title? Click

IT Service Desk Team Lead Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $89,823 $7,485 $1,727 $43
Average $80,376 $6,698 $1,546 $39
25th Percentile $70,551 $5,879 $1,357 $34
Check out IT Service Desk Team Lead Job Openings in the United States
IT Service Desk Analyst

Pyramid Consulting - Columbus, OH

Sr Service Desk Lead oRemote only OH

Connection - Columbus, OH

Service Team

Panda Express - Columbus, OH

Service Team

Panda Express - Columbus, OH

Search More IT Service Desk Team Lead Jobs in the United States

Key Factors That Influence IT Service Desk Team Lead Salaries

An IT Service Desk Team Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects IT Service Desk Team Lead Salaries?

Experience is a primary driver of an IT Service Desk Team Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $81,058
  • Early Career (1-2 years): $96,069
  • Mid-Level (2-4 years): $116,111
  • Senior-Level (5-8 years): $151,142
  • Expert (over 8 years): $171,283
Levels Salary
IT Servic... Level IT Service Desk Team Lead$81,058
Help Desk... Level IT Service Desk Team Lead$96,069
Help Desk... Level IT Service Desk Team Lead$116,111
Help Desk... Level IT Service Desk Team Lead$151,142
Help Desk... Level IT Service Desk Team Lead$171,283
$81,058 0 yr
$96,069 < 2 yrs
$116,111 2-4 yrs
$151,142 5-8 yrs
$171,283 > 8 yrs
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What Am I Worth?

How Do IT Service Desk Team Lead Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Service Desk Team Leads. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $88,993.
  • California: $88,655.
  • Massachusetts: $87,473.

Top Paying Cities for IT Service Desk Team Leads

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $101,379
  • San Francisco: $100,269
  • Oakland: $98,155

What Skills Can Increase an IT Service Desk Team Lead's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 7.85% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Computer Science (Mentioned in 1.75% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
  • Call Center (Mentioned in 1.15% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
See More Skills
Skills Demand Percentage
Customer Service 7.85%
Computer Science 1.75%
Call Center 1.15%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Service Desk Team Lead's salary.
  • Service Delivery: Can increase your salary by up to 12%.
  • Relationship Management: Can increase your salary by up to 11%.
  • Leadership: Can increase your salary by up to 10%.
Skill Salary Salary % Increase
Service Delivery
$90,021
12%
Relationship Management
$89,218
11%
Leadership
$88,414
10%
Process Improvement
$87,610
9%
Procurement
$87,610
9%
Scheduling
$86,806
8%
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IT Service Desk Team Lead Salary by Industry: Top Paying Sectors

For IT Service Desk Team Lead roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Construction and Aerospace & Defense sectors offer the strongest compensation, at 20% above the average. In contrast, IT Service Desk Team Lead positions in Edu., Gov't. & Nonprofit or Biotechnology typically offer lower base pay, as these industries often view IT Service Desk Team Lead as a support function rather than a direct revenue driver.

The top paying industries for an IT Service Desk Team Lead

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Construction$96,451$46.020%
Aerospace & Defense$92,433$44.015%
Business Services$88,414$43.010%
Energy & Utilities$84,395$41.05%

How Education impacts an IT Service Desk Team Lead's Salary?

Your level of education can impact your salary potential. While many IT Service Desk Team Leads enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Service Desk Team Lead with a Associate's Degree is between $81,924 and $87,085).

IT Service Desk Team Lead Salaries by Degree Level

Typical Education for IT Service Desk Team Lead
Degree Level % of user with this level of education
No Diploma 2.4%
High School 25.5%
Associates 23.5%
Bachelors 44.1%
Masters 4.5%
Doctorate 0.0%
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IT Service Desk Team Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Service Desk Team Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Salary Trends for IT Service Desk Team Lead

Salaries for an IT Service Desk Team Lead can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $88,006 in 2023 to around $87,370 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT Service Desk Team Lead salary trends, .

Average Annual Salary of IT Service Desk Team Lead Over Time

2022
$???
2023
$88,006
2024
$88,006
2025
$87,370
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $88,006
2024 $88,006
2025 $87,370
2026
View More
2027
View More

Most common benefits for IT Service Desk Team Lead

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for IT Service Desk Team Lead

Here are companies hiring for IT Service Desk Team Lead and their salaries, click below for more details.

Find Your Next IT Service Desk Team Lead Job

Ready to take the next step in your career? Browse thousands of current IT Service Desk Team Lead job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Panda Express

    Columbus, OH

    Panda Express | Columbus, OH

    Panda Express - - Responsibilities: Greet guests and provide exceptional dining experience. Serve food and handle payments at the cash register. Maintain c... more

    4 Days Ago

  • Panda Express

    Columbus, OH

    Panda Express | Columbus, OH

    Panda Express - - Responsibilities: Provide exceptional dining experience to guests including greeting, serving food, and handling payments. Maintain clean... more

    4 Days Ago

  • Wingstop Restaurants

    Columbus, OH

    Wingstop Restaurants | Columbus, OH

    Wingstop - 3773 S. High St. [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class ser... more

    7 Days Ago

  • Michael's Inc

    Columbus, OH

    Michael's Inc | Columbus, OH

    Michaels - 90 Graceland Blvd Retail Associate / Cashier As a Team Member at Michaels, you'll:Help customers shop the store and find what they're looking fo... more

    4 Days Ago

  • Jason's Deli

    Columbus, OH

    Jason's Deli | Columbus, OH

    Jason's Deli - 1122 Gemini Place - Responsibilities: Greet customers, take orders, and ensure friendly, efficient dining service more

    5 Days Ago

  • Taco Bell - Franklin

    Columbus, OH

    Taco Bell - Franklin | Columbus, OH

    Join Our Team at Taco Bell Luihn VantEdge. Are you someone who loves making people smile and working in a fun, fast-paced environment. Taco Bell is the pla... more

    4 Days Ago

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FAQ about IT Service Desk Team Lead

1. What industry pays the highest salary for IT Service Desk Team Lead?

The Construction industry offers the highest average compensation for IT Service Desk Team Lead roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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