What are the main factors that influence a Support Specialist's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change a Support Specialist's salary?

A Support Specialist's salary grows with experience: starting around $65,168 for beginners, reaching about $66,896 at mid-level, and approach $73,891 for experts.

What are the highest paying states for a Support Specialist?

Support Specialist salary varies significantly by state. The top 3 highest paying states for Support Specialist roles are District of Columbia $74,234, California $73,952, Massachusetts $72,967. These tech hubs typically pay 10-15% above the national average.

How much do different types of Support Specialist roles make?

Salaries for Support Specialist level roles vary by specialization: Decision Support Specialist: $108,171; Network Support Specialist: $81,461; Telemedicine Support Specialist: $76,700; Support Specialist II: $73,105; EHR User Support Specialist: $72,984.

How do different companies affect a Support Specialist's salary?

Company size, industry, and compensation structure create significant salary variations for Support Specialist roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

Support Specialist Salary in the United States

How much does a Support Specialist make in the United States?

As of January 01, 2026, the average salary for a Support Specialist in the United States is $67,047 per year, which breaks down to an hourly rate of $32.

However, a Support Specialist's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $86,628
Majority Range (25th-75th percentile): $61,636 to $77,296
Entry-Level (10th percentile): $56,710

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Support Specialist Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$77,296	$6,441	$1,486	$37
Average	$67,047	$5,587	$1,289	$32
25th Percentile	$61,636	$5,136	$1,185	$30

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Key Factors That Influence Support Specialist Salaries

A Support Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Support Specialist Salaries?

Experience is a primary driver of a Support Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $65,168
Early Career (1-2 years): $65,544
Mid-Level (2-4 years): $66,896
Senior-Level (5-8 years): $71,678
Expert (over 8 years): $73,891

Levels	Salary
Entry Level Support Specialist	$65,168
Intermediate Level Support Specialist	$65,544
Senior Level Support Specialist	$66,896
Specialist Level Support Specialist	$71,678
Expert Level Support Specialist	$73,891

View as Graph

What Am I Worth?

How Do Support Specialist Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Support Specialists. For example, consider the average annual salaries in these key locations:

District of Columbia: $74,234.
California: $73,952.
Massachusetts: $72,967.

District of Columbia $74,234 California $73,952 Massachusetts $72,967 Washington $72,699 New Jersey $72,672 Alaska $72,578 Connecticut $71,653 New York $71,277

Hawaii $70,077 Rhode Island $69,514 Maryland $69,132 Minnesota $68,609 Colorado $68,408 Illinois $68,341 Oregon $68,086 Delaware $67,898

New Hampshire $67,780 Virginia $67,516 Pennsylvania $66,745 Nevada $66,356 North Dakota $66,229 Michigan $66,027 Wisconsin $65,954 Vermont $65,806

Texas $65,397 Maine $65,370 Arizona $65,330 Ohio $65,283 Georgia $64,666 Indiana $64,358 Wyoming $64,298 Utah $64,204

Iowa $64,164 Kansas $63,842 Louisiana $63,748 North Carolina $63,714 Missouri $63,701 Florida $63,439 Montana $63,299 Nebraska $63,165

Kentucky $63,091 South Carolina $62,823 Tennessee $62,655 Idaho $62,588 New Mexico $62,099 Oklahoma $61,991 Alabama $61,596 South Dakota $60,932

Arkansas $60,570 West Virginia $60,375 Mississippi $59,792

Top Paying Cities for Support Specialists

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $84,566
San Francisco: $83,734
Oakland: $81,877

San Jose, CA $84,566

San Francisco, CA $83,734

Oakland, CA $81,877

New York, NY $77,700

Queens Village, NY $77,197

Paramus, NJ $76,661

Passaic, NJ $76,594

Bergenfield, NJ $76,527

Stamford, CT $76,426

Huntington, NY $76,359

Newark, NJ $75,924

Bridgeport, CT $75,789

New Brunswick, NJ $75,568

Vallejo, CA $75,427

Middlesex, NJ $75,387

Somerset, NJ $75,327

Petaluma, CA $75,173

Santa Cruz, CA $74,911

Boston, MA $74,777

Monterey, CA $74,442

Fairbanks, AK $74,395

Los Angeles, CA $74,268

Washington, DC $74,234

Seattle, WA $74,113

Santa Rosa, CA $74,100

Juneau, AK $73,905

Orange, CA $73,684

Anchorage, AK $73,564

Anaheim, CA $73,517

Santa Ana, CA $73,416

Nassau, NY $73,376

Long Beach, CA $73,349

Danbury, CT $73,329

Santa Maria, CA $73,101

Everett, WA $73,087

Bremerton, WA $72,759

Trenton, NJ $72,632

Sacramento, CA $72,605

San Diego, CA $72,571

Brockton, MA $72,544

Tacoma, WA $72,518

Santa Barbara, CA $72,424

Lowell, MA $72,156

New Suffolk, NY $72,129

Nashua, NH $72,048

Lompoc, CA $71,941

Ventura, CA $71,874

Stockton, CA $71,854

New Haven, CT $71,720

Atlantic City, NJ $71,545

Hartford, CT $71,398

Modesto, CA $71,364

Poughkeepsie, NY $71,217

New Britain, CT $71,183

Olympia, WA $71,090

Kennewick, WA $71,090

New London, CT $71,076

Norwich, CT $71,056

Lawrence, MA $71,022

Bakersfield, CA $70,835

Riverside, CA $70,741

New Bedford, MA $70,741

Richland, WA $70,674

Portsmouth, NH $70,620

Vineland, NJ $70,607

San Bernardino, CA $70,553

Boulder, CO $70,365

Worcester, MA $70,312

Portland, OR $70,251

Saint Paul, MN $70,171

Minneapolis, MN $70,171

Philadelphia, PA $70,077

Honolulu, HI $69,722

Springfield, MA $69,487

Providence, RI $69,480

Chicago, IL $69,286

Bellingham, WA $69,206

Baltimore, MD $69,132

Chico, CA $68,964

Wilmington, DE $68,850

Pittsfield, MA $68,783

Manchester, NH $68,656

Spokane, WA $68,361

Denver, CO $68,354

Albany, NY $68,039

Troy, NY $68,012

Schenectady, NY $67,871

Burlington, VT $67,724

Portland, ME $67,489

Salem, OR $67,435

Yakima, WA $67,422

Ann Arbor, MI $67,402

Rochester, MN $67,214

Fresno, CA $67,181

Reno, NV $67,181

Milwaukee, WI $67,120

Detroit, MI $67,053

Allentown, PA $67,033

Carson City, NV $67,026

Houston, TX $66,926

Colorado Springs, CO $66,919

Syracuse, NY $66,886

Eugene, OR $66,758

Bismarck, ND $66,678

Gary, IN $66,678

Galveston, TX $66,678

Springfield, OR $66,624

Medford, OR $66,463

Fort Collins, CO $66,436

Austin, TX $66,383

Mesa, AZ $66,242

Phoenix, AZ $66,229

Dallas, TX $66,209

Reading, PA $66,168

Saint Cloud, MN $66,141

Concord, NH $66,081

Madison, WI $66,054

Utica, NY $65,873

Raleigh, NC $65,820

Las Vegas, NV $65,813

Rochester, NY $65,766

Des Moines, IA $65,759

Atlanta, GA $65,652

Battle Creek, MI $65,632

Salt Lake City, UT $65,612

Lancaster, PA $65,511

Champaign, IL $65,498

Harrisburg, PA $65,417

Durham, NC $65,357

Kansas City, MO $65,350

Kansas City, KS $65,337

Fort Worth, TX $65,330

Boca Raton, FL $65,303

Cleveland, OH $65,297

Columbus, OH $65,283

Pittsburgh, PA $65,277

Richmond, VA $65,250

Indianapolis, IN $65,236

Cincinnati, OH $65,149

Petersburg, VA $65,049

Billings, MT $64,901

Lansing, MI $64,901

Huntsville, AL $64,901

Lebanon, PA $64,894

Dayton, OH $64,888

Pueblo, CO $64,888

Appleton, WI $64,868

Buffalo, NY $64,841

Racine, WI $64,807

Charlotte, NC $64,801

Saint Louis, MO $64,780

Springfield, IL $64,754

Elkhart, IN $64,740

York, PA $64,740

Gastonia, NC $64,733

Benton Harbor, MI $64,733

Beaumont, TX $64,693

Lorain, OH $64,680

Toledo, OH $64,653

Binghamton, NY $64,620

Rock Hill, SC $64,613

Rockford, IL $64,579

Fargo, ND $64,546

Elyria, OH $64,546

Flagstaff, AZ $64,499

Fort Lauderdale, FL $64,459

Miami, FL $64,418

Duluth, MN $64,311

Bangor, ME $64,224

Cedar Rapids, IA $64,150

Louisville, KY $64,117

Grand Rapids, MI $64,103

Hialeah, FL $64,097

Casper, WY $64,003

Scranton, PA $63,922

New Orleans, LA $63,902

Virginia Beach, VA $63,895

Akron, OH $63,862

Peoria, IL $63,775

Sarasota, FL $63,761

Green Bay, WI $63,714

Baton Rouge, LA $63,681

Charleston, SC $63,667

Nashville, TN $63,647

Jamestown, NY $63,634

Davenport, IA $63,634

Tucson, AZ $63,600

Cheyenne, WY $63,580

Saint Petersburg, FL $63,560

Tampa, FL $63,547

Omaha, NE $63,533

Port Arthur, TX $63,507

Evansville, IN $63,507

Bradenton, FL $63,480

Santa Fe, NM $63,359

Orlando, FL $63,292

Clearwater, FL $63,218

Canton, OH $63,077

La Crosse, WI $63,077

Grand Forks, ND $63,057

Albuquerque, NM $63,037

Tulsa, OK $63,037

Newport News, VA $63,031

High Point, NC $63,010

Ogden, UT $62,984

Corpus Christi, TX $62,930

Laramie, WY $62,890

Norfolk, VA $62,890

Rock Island, IL $62,849

Saginaw, MI $62,836

Jacksonville, FL $62,829

Salisbury, NC $62,816

Memphis, TN $62,803

Moline, IL $62,769

Fort Myers, FL $62,749

Waterloo, IA $62,662

Spartanburg, SC $62,595

Lincoln, NE $62,561

Fort Wayne, IN $62,548

Birmingham, AL $62,474

Cedar Falls, IA $62,461

Provo, UT $62,454

Springfield, OH $62,447

San Antonio, TX $62,434

Greensboro, NC $62,407

South Bend, IN $62,400

Winston Salem, NC $62,394

Boise, ID $62,373

Savannah, GA $62,327

Muskegon, MI $62,206

Lima, OH $62,125

Lake Charles, LA $62,099

Anderson, IN $62,085

Lexington, KY $62,065

Augusta, GA $62,045

Greenville, SC $62,045

Wichita, KS $61,985

Tuscaloosa, AL $61,985

Columbia, SC $61,924

Bloomington, IN $61,757

Roanoke, VA $61,716

Asheville, NC $61,629

Knoxville, TN $61,515

Shreveport, LA $61,509

Wilmington, NC $61,421

Frankfort, KY $61,294

Oklahoma City, OK $61,247

Chillicothe, OH $61,220

Longview, TX $61,214

Topeka, KS $61,193

Mobile, AL $61,093

Terre Haute, IN $61,066

Erie, PA $61,059

Altoona, PA $61,026

Melbourne, FL $61,006

Amarillo, TX $60,979

Killeen, TX $60,959

Fayetteville, AR $60,905

Sioux Falls, SD $60,858

Chattanooga, TN $60,818

Idaho Falls, ID $60,811

Gainesville, FL $60,670

Portsmouth, OH $60,637

Little Rock, AR $60,624

Lynchburg, VA $60,624

Lafayette, LA $60,597

Youngstown, OH $60,597

Temple, TX $60,570

Daytona Beach, FL $60,556

Clarksville, TN $60,550

Pensacola, FL $60,543

Hopkinsville, KY $60,342

Charleston, WV $60,335

Florence, SC $60,302

Sioux City, IA $60,261

Macon, GA $60,067

Tallahassee, FL $60,060

Fayetteville, NC $60,047

Waco, TX $60,034

Wichita Falls, TX $60,034

Pine Bluff, AR $60,007

Vincennes, IN $59,879

Lubbock, TX $59,852

Great Falls, MT $59,812

Alamogordo, NM $59,806

Abilene, TX $59,752

Rapid City, SD $59,665

Monroe, LA $59,665

Albany, GA $59,625

Huntington, WV $59,618

Jackson, MS $59,611

Greenville, MS $59,604

Parkersburg, WV $59,537

Montgomery, AL $59,524

Johnstown, PA $59,511

Springfield, MO $59,457

Biloxi, MS $59,423

Sumter, SC $59,283

Columbus, GA $59,276

Twin Falls, ID $59,236

Pascagoula, MS $59,149

Kingsport, TN $58,974

Gulfport, MS $58,954

Alexandria, LA $58,733

Fort Smith, AR $58,565

El Paso, TX $58,384

Helena, MT $58,297

Las Cruces, NM $58,082

Harlingen, TX $57,895

Pocatello, ID $57,834

Florence, AL $57,814

Brownsville, TX $57,801

Dothan, AL $57,694

Mcallen, TX $57,660

Columbus, MS $57,164

Altus, OK $56,856

Lawton, OK $56,728

Pierre, SD $56,487

What Skills Can Increase a Support Specialist's Salary?

Demanded Skills for the Role:

Troubleshooting (Mentioned in 10.49% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Microsoft Office (Mentioned in 2.79% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Computer Hardware (Mentioned in 1.81% Job Postings): Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.

See More Skills

Skills	Demand Percentage
Troubleshooting	10.49%
Microsoft Office	2.79%
Computer Hardware	1.81%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Support Specialist's salary.

Project Management: Can increase your salary by up to 10%.
Leadership: Can increase your salary by up to 7%.
Analysis: Can increase your salary by up to 7%.

Skill	Salary	Salary % Increase
Project Management	$73,751	10%
Leadership	$71,740	7%
Analysis	$71,740	7%
Collaboration	$70,399	5%
Innovation	$70,399	5%
Integrity	$69,728	4%

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How Education impacts a Support Specialist's Salary?

Your level of education can impact your salary potential. While many Support Specialists enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Support Specialist with a High School Diploma or Technical Certificate is between $65,057 and $68,880).

Support Specialist Salaries by Degree Level

Typical Education for Support Specialist

No Diploma 1.1%

High School 29.1%

Associates 24.0%

Bachelors 40.5%

Masters 5.0%

Doctorate 0.2%

view as table

Degree Level	% of user with this level of education
No Diploma	1.1%
High School	29.1%
Associates	24.0%
Bachelors	40.5%
Masters	5.0%
Doctorate	0.2%

view as graph

Support Specialist Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Support Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

$61,636

Average $67,047/year

$77,296

$5,136

Average $5,587/month

$6,441

$1,185

Average $1,289/week

$1,486

$30

Average $32/hour

$37

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$77,296	$6,441	$1,486	$37
Average	$67,047	$5,587	$1,289	$32
25th Percentile	$61,636	$5,136	$1,185	$30

Salaries of jobs related to Support Specialist

Salary Trends for Support Specialist

Salaries for a Support Specialist can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $63,188 in 2023 to around $63,122 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Support Specialist salary trends, .

Average Annual Salary of Support Specialist Over Time

2022

$???

2023

$63,188

2024

$63,368

2025

$63,122

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$63,188
2024	$63,368
2025	$63,122
2026	View More
2027	View More

Most common benefits for Support Specialist

Social Security

401(k)

Disability

Healthcare

Pension

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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