Maintains and updates a database of repair and technical support information required to perform repairs on a variety of equipment.
August 24, 2021
Prepares and provides ongoing documentation in the form of recall and device alerts, monthly input to the president report, department project schedule status, biomed first response reports, and off site travel and labor summaries.
October 07, 2021
Provide a positive customer experience by providing health information as per standard operating procedure (SOPs) or as directed by the center Medical staff , explaining fees schedules and bonus programs, instruct donors regarding the importance of plasma donation and explains the uses of the products made from donated plasma.
November 21, 2021
Participates in monthly Technical CQI/QAI process, assisting with the analysis, assembly and assimilation of information and data and contributing in technical discussion, including reporting outcomes and creating and implementing improvement plans approved by supervisor.
December 02, 2021
Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment.
December 03, 2021
Demonstrates troubleshooting capability to the component level and provide a clear explanation regarding the status of the repair to the customer, if needed.
December 05, 2021
Evaluates equipment failures (with assistance as required) to identify user errors or manufacturing defects, providing feedback to users & management as appropriate.
December 07, 2021