A Case Handler's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Case Handler Salaries?
Experience is a primary driver of a Case Handler's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here’s how the average salary grows at different career stages:
Entry-Level (less than 1 year): $83,085
Early Career (1-2 years): $83,366
Mid-Level (2-4 years): $87,051
Senior-Level (5-8 years): $91,927
Expert (over 8 years): $92,275
Levels
Salary
Entry Level Case Handler
$83,085
Intermediate Level Case Handler
$83,366
Senior Level Case Handler
$87,051
Specialist Level Case Handler
$91,927
Expert Level Case Handler
$92,275
$83,0850 yr
$83,366< 2 yrs
$87,0512-4 yrs
$91,9275-8 yrs
$92,275> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Case Handler Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Case Handlers.
For example, consider the average annual salaries in these key locations:
District of Columbia: $96,383.
California: $96,017.
Massachusetts: $94,738.
District of Columbia$96,383
California$96,017
Massachusetts$94,738
Washington$94,390
New Jersey$94,355
Alaska$94,233
Connecticut$93,032
New York$92,544
Hawaii$90,986
Rhode Island$90,255
Maryland$89,758
Minnesota$89,079
Colorado$88,818
Illinois$88,731
Oregon$88,400
Delaware$88,157
New Hampshire$88,004
Virginia$87,661
Pennsylvania$86,659
Nevada$86,155
North Dakota$85,989
Michigan$85,728
Wisconsin$85,632
Vermont$85,441
Texas$84,910
Maine$84,875
Arizona$84,823
Ohio$84,762
Georgia$83,961
Indiana$83,560
Wyoming$83,482
Utah$83,360
Iowa$83,308
Kansas$82,890
Louisiana$82,768
North Carolina$82,725
Missouri$82,707
Florida$82,368
Montana$82,185
Nebraska$82,011
Kentucky$81,915
South Carolina$81,567
Tennessee$81,349
Idaho$81,262
New Mexico$80,627
Oklahoma$80,488
Alabama$79,974
South Dakota$79,112
Arkansas$78,642
West Virginia$78,390
Mississippi$77,632
Top Paying Cities for Case Handlers
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $109,798
San Francisco: $108,596
Oakland: $106,307
San Jose, CA$109,798
San Francisco, CA$108,596
Oakland, CA$106,307
New York, NY$100,230
Paramus, NJ$99,011
Queens Village, NY$99,007
Passaic, NJ$98,924
Bergenfield, NJ$98,916
Stamford, CT$98,725
Huntington, NY$98,689
Newark, NJ$98,046
Bridgeport, CT$97,862
Vallejo, CA$97,689
New Brunswick, NJ$97,654
Petaluma, CA$97,602
Middlesex, NJ$97,436
Somerset, NJ$97,375
Santa Cruz, CA$97,262
Boston, MA$96,731
Monterey, CA$96,426
Seattle, WA$96,226
Santa Rosa, CA$96,209
Los Angeles, CA$96,183
Juneau, AK$95,957
Washington, DC$95,861
Orange, CA$95,551
Santa Ana, CA$95,321
Long Beach, CA$95,234
Anaheim, CA$95,217
Anchorage, AK$95,173
Santa Maria, CA$94,912
Everett, WA$94,895
Danbury, CT$94,588
Bremerton, WA$94,468
Tacoma, WA$94,155
New Suffolk, NY$94,153
Sacramento, CA$94,128
Santa Barbara, CA$94,033
Trenton, NJ$93,937
San Diego, CA$93,937
Brockton, MA$93,841
Fairbanks, AK$93,628
Lompoc, CA$93,406
Lowell, MA$93,335
Ventura, CA$93,319
Nashua, NH$93,301
Stockton, CA$93,293
Modesto, CA$92,657
Poughkeepsie, NY$92,466
Olympia, WA$92,300
Kennewick, WA$92,300
New Haven, CT$92,266
Lawrence, MA$91,952
Hartford, CT$91,865
Riverside, CA$91,848
New Bedford, MA$91,761
Richland, WA$91,761
Bakersfield, CA$91,639
San Bernardino, CA$91,604
New Britain, CT$91,595
Atlantic City, NJ$91,595
New London, CT$91,560
Norwich, CT$91,534
Portsmouth, NH$91,517
Boulder, CO$91,332
Portland, OR$91,212
Worcester, MA$91,204
Minneapolis, MN$90,934
Philadelphia, PA$90,812
Honolulu, HI$90,525
Saint Paul, MN$90,483
Vineland, NJ$90,464
Providence, RI$90,211
Chicago, IL$89,959
Bellingham, WA$89,854
Springfield, MA$89,785
Baltimore, MD$89,758
Chico, CA$89,541
Pittsfield, MA$89,306
Manchester, NH$89,140
Spokane, WA$88,757
Denver, CO$88,749
Albany, NY$88,340
Troy, NY$88,305
Nassau, NY$88,212
Schenectady, NY$88,122
Wilmington, DE$88,052
Burlington, VT$87,930
Salem, OR$87,896
Portland, ME$87,626
Yakima, WA$87,539
Rochester, MN$87,269
Reno, NV$87,225
Fresno, CA$87,225
Milwaukee, WI$87,147
Detroit, MI$87,060
Ann Arbor, MI$87,045
Allentown, PA$87,034
Colorado Springs, CO$86,886
Syracuse, NY$86,842
Carson City, NV$86,842
Houston, TX$86,720
Eugene, OR$86,677
Gary, IN$86,572
Springfield, OR$86,503
Bismarck, ND$86,485
Galveston, TX$86,424
Medford, OR$86,294
Fort Collins, CO$86,259
Concord, NH$86,216
Austin, TX$86,189
Mesa, AZ$86,007
Reading, PA$85,998
Phoenix, AZ$85,989
Dallas, TX$85,963
Saint Cloud, MN$85,879
Madison, WI$85,763
Utica, NY$85,528
Rochester, NY$85,389
Des Moines, IA$85,380
Raleigh, NC$85,371
Atlanta, GA$85,241
Battle Creek, MI$85,214
Salt Lake City, UT$85,188
Lancaster, PA$85,058
Harrisburg, PA$84,936
Kansas City, MO$84,849
Champaign, IL$84,831
Kansas City, KS$84,831
Fort Worth, TX$84,823
Columbus, OH$84,808
Boca Raton, FL$84,788
Pittsburgh, PA$84,753
Richmond, VA$84,718
Indianapolis, IN$84,701
Cleveland, OH$84,692
Las Vegas, NV$84,588
Cincinnati, OH$84,588
Petersburg, VA$84,457
Huntsville, AL$84,326
Lansing, MI$84,268
Lebanon, PA$84,257
Pueblo, CO$84,248
Appleton, WI$84,222
Buffalo, NY$84,187
Dayton, OH$84,161
Racine, WI$84,144
Charlotte, NC$84,135
Saint Louis, MO$84,109
York, PA$84,057
Elkhart, IN$84,057
Gastonia, NC$84,040
Billings, MT$84,019
Beaumont, TX$83,996
Lorain, OH$83,978
Benton Harbor, MI$83,961
Toledo, OH$83,943
Binghamton, NY$83,900
Rock Hill, SC$83,891
Rockford, IL$83,848
Springfield, IL$83,813
Elyria, OH$83,804
Fargo, ND$83,804
Flagstaff, AZ$83,743
Fort Lauderdale, FL$83,691
Duluth, MN$83,639
Miami, FL$83,639
Cheyenne, WY$83,578
Grand Forks, ND$83,578
Bangor, ME$83,386
Cedar Rapids, IA$83,291
Durham, NC$83,254
Louisville, KY$83,247
Grand Rapids, MI$83,230
Hialeah, FL$83,221
Casper, WY$83,099
Scranton, PA$82,995
New Orleans, LA$82,968
Virginia Beach, VA$82,960
Akron, OH$82,916
Peoria, IL$82,803
Sarasota, FL$82,786
Nashville, TN$82,725
Omaha, NE$82,725
Green Bay, WI$82,725
Baton Rouge, LA$82,681
Charleston, SC$82,664
Jamestown, NY$82,620
Davenport, IA$82,620
Tucson, AZ$82,577
Saint Petersburg, FL$82,525
Tampa, FL$82,507
Evansville, IN$82,455
Port Arthur, TX$82,455
Bradenton, FL$82,420
Santa Fe, NM$82,263
Orlando, FL$82,107
Clearwater, FL$82,081
Canton, OH$81,898
La Crosse, WI$81,898
Albuquerque, NM$81,846
Newport News, VA$81,837
High Point, NC$81,811
Ogden, UT$81,776
Corpus Christi, TX$81,706
Norfolk, VA$81,654
Laramie, WY$81,654
Rock Island, IL$81,602
Saginaw, MI$81,584
Jacksonville, FL$81,576
Salisbury, NC$81,558
Boise, ID$81,541
Moline, IL$81,497
Fort Myers, FL$81,471
Memphis, TN$81,454
Tulsa, OK$81,410
Waterloo, IA$81,358
Spartanburg, SC$81,271
Lincoln, NE$81,227
Fort Wayne, IN$81,210
Provo, UT$81,201
Cedar Falls, IA$81,097
San Antonio, TX$81,062
Greensboro, NC$81,027
South Bend, IN$81,019
Savannah, GA$80,923
Muskegon, MI$80,888
Birmingham, AL$80,879
Winston Salem, NC$80,837
Lake Charles, LA$80,627
Anderson, IN$80,609
Lexington, KY$80,583
Augusta, GA$80,557
Greenville, SC$80,557
Lima, OH$80,488
Wichita, KS$80,479
Tuscaloosa, AL$80,479
Columbia, SC$80,400
Springfield, OH$80,383
Asheville, NC$80,244
Bloomington, IN$80,183
Knoxville, TN$79,869
Shreveport, LA$79,861
Wilmington, NC$79,748
Roanoke, VA$79,748
Topeka, KS$79,591
Frankfort, KY$79,581
Oklahoma City, OK$79,521
Chillicothe, OH$79,486
Longview, TX$79,478
Melbourne, FL$79,469
Sioux Falls, SD$79,330
Mobile, AL$79,321
Terre Haute, IN$79,286
Altoona, PA$79,234
Amarillo, TX$79,173
Killeen, TX$79,147
Fayetteville, AR$79,077
Chattanooga, TN$79,051
Sioux City, IA$78,973
Idaho Falls, ID$78,955
Lynchburg, VA$78,886
Gainesville, FL$78,773
Portsmouth, OH$78,729
Little Rock, AR$78,712
Lafayette, LA$78,677
Youngstown, OH$78,677
Daytona Beach, FL$78,625
Clarksville, TN$78,616
Pensacola, FL$78,607
Temple, TX$78,601
Hopkinsville, KY$78,346
Erie, PA$78,329
Florence, SC$78,294
Charleston, WV$78,155
Great Falls, MT$78,111
Macon, GA$77,989
Tallahassee, FL$77,980
Fayetteville, NC$77,963
Waco, TX$77,946
Helena, MT$77,885
Pine Bluff, AR$77,852
Vincennes, IN$77,745
Lubbock, TX$77,711
Alamogordo, NM$77,658
Twin Falls, ID$77,580
Rapid City, SD$77,554
Jackson, MS$77,397
Huntington, WV$77,391
Greenville, MS$77,389
Parkersburg, WV$77,300
Montgomery, AL$77,284
Wichita Falls, TX$77,197
Springfield, MO$77,197
Biloxi, MS$77,153
Monroe, LA$77,066
Johnstown, PA$77,005
Sumter, SC$76,971
Columbus, GA$76,962
Pascagoula, MS$76,797
Abilene, TX$76,797
Kingsport, TN$76,570
Albany, GA$76,570
Gulfport, MS$76,544
Alexandria, LA$76,257
Fort Smith, AR$76,039
El Paso, TX$75,804
Las Cruces, NM$75,412
Harlingen, TX$75,191
Pocatello, ID$75,177
Florence, AL$75,064
Brownsville, TX$75,047
Mcallen, TX$74,864
Dothan, AL$74,742
Columbus, MS$74,225
Altus, OK$73,819
Lawton, OK$73,654
Pierre, SD$73,341
What Skills Can Increase a Case Handler's Salary?
Demanded Skills for the Role:
Coordination (Mentioned in 4.16% Job Postings): Ability to plan, execute, and adjust job duties to achieve business goals.
Acute Care (Mentioned in 2.85% Job Postings): Acute care is a branch of secondary health care where a patient receives active but short-term treatment for a severe injury or episode of illness, an urgent medical condition, or during recovery from surgery. In medical terms, care for acute health conditions is the opposite from chronic care, or longer term care. Acute care services are generally delivered by teams of health care professionals from a range of medical and surgical specialties. Acute care may require a stay in a hospital emergency department, ambulatory surgery center, urgent care centre or other short-term stay facility, along with the assistance of diagnostic services, surgery, or follow-up outpatient care in the community. Hospital-based acute inpatient care typically has the goal of discharging patients as soon as they are deemed healthy and stable. Acute care settings include emergency department, intensive care, coronary care, cardiology, neonatal intensive care, and many general areas where the patient could become acutely unwell and require stabilization and transfer to another higher dependency unit for further treatment.
Administrative Support (Mentioned in 1.73% Job Postings): Administrative support means technical assistance, studies, surveys, or securing volunteers to assist the department in fulfilling its administrative responsibilities.
See More Skills
Skills
Demand Percentage
Coordination
4.16%
Acute Care
2.85%
Administrative Support
1.73%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Case Handler's salary.
Workday: Can increase your salary by up to 17%.
Care Management: Can increase your salary by up to 15%.
Process Management: Can increase your salary by up to 12%.
Skill
Salary
Salary % Increase
Workday
$101,850
17%
Care Management
$100,109
15%
Process Management
$97,497
12%
Managed Care
$95,756
10%
Acute Care
$94,886
9%
Patient Care
$92,274
6%
Get Latest Data
Case Handler Salary by Industry: Top Paying Sectors
For Case Handler roles, the industry you choose can impact your earning potential
by as much as 20% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Healthcare,
offers compensation 10% above the average. Conversely,
Case Handler positions in Edu., Government & Nonprofit typically offer lower base pay,
as this sector often view Case Handler as a support function rather than a direct revenue driver.
The top paying industry for a Case Handler
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$95,756
$46.0
10%
How Education impacts a Case Handler's Salary?
Your level of education can impact your salary potential.
While many Case Handlers enter the field with a Bachelor's Degree degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Case Handler with a Bachelor's Degree is between
$65,888
and $74,850).
Case Handler Salaries by Degree Level
Typical Education for Case Handler
No Diploma0.3%
High School6.2%
Associates7.3%
Bachelors68.6%
Masters17.3%
Doctorate0.3%
view as table
Degree Level
% of user with this level of education
No Diploma
0.3%
High School
6.2%
Associates
7.3%
Bachelors
68.6%
Masters
17.3%
Doctorate
0.3%
view as graph
Case Handler Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Case Handler's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Salaries for a Case Handler can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $62,564 in 2023
to around $59,661 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Case Handler salary trends,
.
Average Annual Salary of Case Handler Over Time
2022
$???
2023
$62,564
2024
$60,748
2025
$59,661
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$62,564
2024
$60,748
2025
$59,661
2026
View More
2027
View More
Most common benefits for Case Handler
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Compensation Planning
Common company salaries for Case Handler
Here are companies hiring for Case Handler and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
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FAQ about Case Handler
1. What industry pays the highest salary for Case Handler?
The Healthcare industry offers the highest average compensation for Case Handler roles,
with salaries approximately 10% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.