Monitors guest service and satisfaction by interviewing guests and by observing dining ratings in order to make recommendations for improvement to maintain high service standards and a positive dining experience for customers.
September 29, 2019
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
October 04, 2019
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
November 07, 2019
Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
November 30, 2019
Maintains administrative functions, such as scheduling, time and attendance records, and appraisals in order to ensure appropriate staffing levels and that team members are performing duties according to established service standards.
December 02, 2019
Demonstrate effective and diplomatic customer service and communication skills, which includes contacts with employees, Guests and State of Colorado Gaming and other regulatory officials.
December 20, 2019
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
December 23, 2019
Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department.
December 24, 2019
Supervises cashiers, bankers, and technicians to ensure compliance with existing policies & procedures, with an emphasis on customer service.
January 07, 2020
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
February 08, 2020