Install, modify, and repair Outlook and email account settings (Verify email settings such as cache and data files, recreate Outlook profile, etc.
June 01, 2020
Manage IT services as assigned including customer-facing and supporting infrastructure services using enterprise tools for desktop management and antivirus.
July 03, 2020
Demonstrated experience using an enterprise desktop management tool such as SCCM, LANDesk, KACE or other management tool.
July 11, 2020
Participate in Help Desk operations to provide prompt and thorough support to staff and maintaining accurate and timely updates to Help Desk cases.
July 12, 2020
Assist in managing the service ticket queue to distribute assignments to technicians in a manner that is fair and best utilizes the skill set of the team.
August 14, 2020
Maintains inventory of plant PC hardware, PC software, terminals, and printers following corporate IT standards and using enterprise tools.
August 17, 2020
Provide advice on automating functions, integrating requirements with existing capabilities, communication requirements, control and administration of systems, types of information management systems, operating systems, equipment, and infrastructure compatibility.
August 23, 2020