IT Operations Technician Salary in the United States

How much does an IT Operations Technician make in the United States?

As of August 01, 2026, the average salary for an IT Operations Technician in the United States is $73,542 per year, which breaks down to an hourly rate of $35.

However, an IT Operations Technician's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $88,894
  • Majority Range (25th-75th percentile): $65,410 to $81,578
  • Entry-Level (10th percentile): $58,007
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View as table View as graph 25% $65,410 10% $58,007 90% $88,894 75% $81,578 $73,542 50%(Median) Didn’t find job title? Click

IT Operations Technician Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $81,578 $6,798 $1,569 $39
Average $73,542 $6,128 $1,414 $35
25th Percentile $65,410 $5,451 $1,258 $31
Check out IT Operations Technician Job Openings in the United States
Vice President of IT Operations

Confidential - Columbus, OH

IT Field Support Technician

Cellular Sales Verizon Authorized Retailer - Columbus, OH

IT Helpdesk Technician

STAQ Pharma Inc - Columbus, OH

IT Field Support Technician

Manifest Solutions - Columbus, OH

Search More IT Operations Technician Jobs in the United States

Key Factors That Influence IT Operations Technician Salaries

An IT Operations Technician's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects IT Operations Technician Salaries?

Experience is a primary driver of an IT Operations Technician's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $70,231
  • Early Career (1-2 years): $70,478
  • Mid-Level (2-4 years): $73,542
  • Senior-Level (5-8 years): $76,851
  • Expert (over 8 years): $77,087
Levels Salary
Entry Level IT Operations Technician$70,231
Intermediate Level IT Operations Technician$70,478
Senior Level IT Operations Technician$73,542
Specialist Level IT Operations Technician$76,851
Expert Level IT Operations Technician$77,087
$70,231 0 yr
$70,478 < 2 yrs
$73,542 2-4 yrs
$76,851 5-8 yrs
$77,087 > 8 yrs
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What Am I Worth?

Top Paying Cities for IT Operations Technicians

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $92,758
  • San Francisco: $91,743
  • Oakland: $89,809

What Skills Can Increase an IT Operations Technician's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 4.99% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Technical Support (Mentioned in 2.78% Job Postings): Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  • IT Infrastructure (Mentioned in 1.64% Job Postings): Information technology infrastructure is defined broadly as a set of information technology components that are the foundation of an IT service; typically physical components, but also various software and network components.
See More Skills
Skills Demand Percentage
Troubleshooting 4.99%
Technical Support 2.78%
IT Infrastructure 1.64%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Operations Technician's salary.
  • System Maintenance: Can increase your salary by up to 14%.
  • Innovation: Can increase your salary by up to 11%.
  • Collaboration: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
System Maintenance
$83,838
14%
Innovation
$81,631
11%
Collaboration
$79,425
8%
Process Improvement
$79,425
8%
Salesforce
$79,425
8%
Communication Skills
$77,954
6%
Get Latest Data

IT Operations Technician Salary by Industry: Top Paying Sectors

For IT Operations Technician roles, the industry you choose can affect earning potential by as much as 35% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 20% above the average. In contrast, IT Operations Technician positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view IT Operations Technician as a support function rather than a direct revenue driver.

The top paying industries for an IT Operations Technician

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$88,250$42.020%
Financial Services$84,573$41.015%
Internet$80,896$39.010%
Pharmaceuticals$80,896$39.010%
Aerospace & Defense$77,219$37.05%

How Education impacts an IT Operations Technician's Salary?

Your level of education can impact your salary potential. While many IT Operations Technicians enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Operations Technician with a High School Diploma or Technical Certificate is between $70,665 and $77,008).

IT Operations Technician Salaries by Degree Level

Typical Education for IT Operations Technician
Degree Level % of user with this level of education
No Diploma 0.8%
High School 21.6%
Associates 20.0%
Bachelors 50.4%
Masters 6.4%
Doctorate 0.8%
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IT Operations Technician Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Operations Technician's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Salary Trends for IT Operations Technician

Salaries for an IT Operations Technician can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $86,580 in 2023 to around $85,936 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT Operations Technician salary trends, .

Average Annual Salary of IT Operations Technician Over Time

2022
$???
2023
$86,580
2024
$86,591
2025
$85,936
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $86,580
2024 $86,591
2025 $85,936
2026
View More
2027
View More

Most common benefits for IT Operations Technician

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for IT Operations Technician

Here are companies hiring for IT Operations Technician and their salaries, click below for more details.

Find Your Next IT Operations Technician Job

Ready to take the next step in your career? Browse thousands of current IT Operations Technician job openings on our job board. Use the search bar below to find your perfect match.

United States
  • NiSource

    Columbus, OH

    NiSource | Columbus, OH

    IT Low Voltage Field Technician. Full Time Perm. Shift: Hybrid. Salary: $29.81 - $41.73 per hour, plus 4% annual bonus. Location: Columbus, OH, Merrillvill... more

    6 Days Ago

  • Geeks on Site

    Columbus, OH

    On

    Geeks on Site | Columbus, OH

    On-Call It Field Technician Pc, Mac, Pos And Tv Mounting. Location: Multiple U.S. Cities (Local, Onsite Support). Job Type: Independent Contractor (1099). ... more

    7 Days Ago

  • Geeks on Site

    Columbus, OH

    On

    Geeks on Site | Columbus, OH

    Job Description. Job Description. On-Call IT Field Technician – PC, Mac, POS and TV Mounting. Location: Multiple U.S. Cities (Local, Onsite Support). Job T... more

    7 Days Ago

  • MD Staff, LLC

    Columbus, OH

    MD Staff, LLC | Columbus, OH

    Emergency Medicine Physician Needed near Columbus, Ohio. An excellent opportunity for a full-time EM Physician to join an Emergency Department team near Co... more

    5 Days Ago

  • eviCore healthcare

    Columbus, OH

    eviCore healthcare | Columbus, OH

    Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located... more

    5 Days Ago

  • C.R. England

    Columbus, OH

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full Bene... more

    11 Days Ago

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FAQ about IT Operations Technician

1. What industry pays the highest salary for IT Operations Technician?

The Software & Networking industry offers the highest average compensation for IT Operations Technician roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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