Support Analyst Salary in Coal City, IL

How much does a Support Analyst make in Coal City, IL?

As of August 01, 2026, the average salary for a Support Analyst in Coal City, IL is $63,857 per year, which breaks down to an hourly rate of $31.

However, a Support Analyst's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $74,416
  • Majority Range (25th-75th percentile): $56,790 to $69,384
  • Entry-Level (10th percentile): $50,356
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View as table View as graph 25% $56,790 10% $50,356 90% $74,416 75% $69,384 $63,857 50%(Median) Didn’t find job title? Click

Support Analyst Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $69,384 $5,782 $1,334 $33
Average $63,857 $5,321 $1,228 $31
25th Percentile $56,790 $4,733 $1,092 $27
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Key Factors That Influence Support Analyst Salaries

A Support Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.

How Experience Level Affects Support Analyst Salaries?

Experience is a primary driver of a Support Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $63,451
  • Early Career (1-2 years): $76,208
  • Mid-Level (2-4 years): $100,644
  • Senior-Level (5-8 years): $117,020
  • Expert (over 8 years): $143,888
Levels Salary
Support A... Level Support Analyst$63,451
Technical... Level Support Analyst$76,208
Technical... Level Support Analyst$100,644
Technical... Level Support Analyst$117,020
Technical... Level Support Analyst$143,888
$63,451 0 yr
$76,208 < 2 yrs
$100,644 2-4 yrs
$117,020 5-8 yrs
$143,888 > 8 yrs
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What Am I Worth?

Top Paying Cities for Support Analysts

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $83,175
  • San Francisco: $82,265
  • Oakland: $80,531

What Skills Can Increase a Support Analyst's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.41% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • IT Support (Mentioned in 2.56% Job Postings): Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  • Computer Systems (Mentioned in 1.83% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 9.41%
IT Support 2.56%
Computer Systems 1.83%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Support Analyst's salary.
  • API: Can increase your salary by up to 8%.
  • Agile: Can increase your salary by up to 8%.
  • Project Management: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
API
$68,966
8%
Agile
$68,966
8%
Project Management
$68,966
8%
Insight
$68,327
7%
Collaboration
$67,688
6%
Innovation
$67,688
6%
Get Latest Data

Support Analyst Salary by Industry: Top Paying Sectors

For Support Analyst roles, the industry you choose can affect earning potential by as much as 120% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, Support Analyst positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Support Analyst as a support function rather than a direct revenue driver.

The top paying industries for a Support Analyst

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$95,786$46.050%
Biotechnology$86,207$41.035%
Financial Services$83,014$40.030%
Aerospace & Defense$79,821$38.025%
Software & Networking$79,821$38.025%

Support Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Support Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Support Analyst Job

Ready to take the next step in your career? Browse thousands of current Support Analyst job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Mueller Custom Cabinetry, Inc

    Coal City, IL

    Mueller Custom Cabinetry, Inc | Coal City, IL

    Job Description. Job Description. Mueller Custom Cabinetry located in Coal City, IL. Family owned and operated. We are looking for an experienced cabinet s... more

    3 Days Ago

  • Mueller Custom Cabinetry, Inc

    Coal City, IL

    Mueller Custom Cabinetry, Inc | Coal City, IL

    Job Description. Job Description. Established custom cabinetry manufacturer located in Coal City, IL looking to fill a full time general labor position. On... more

    3 Days Ago

  • Flawless Family Home Care

    Coal City, IL

    Flawless Family Home Care | Coal City, IL

    Job Description. Job Description. Caregiver. Join our award-winning team at Flawless Family Home Care as a Caregiver in. Coal City/Diamond, IL. We're seeki... more

    3 Days Ago

  • Express Employment Professionals

    Coal City, IL

    Express Employment Professionals | Coal City, IL

    Job Description. Job Description. Automotive Mechanic. Coal City, IL. Express Employment Professionals is partnering with a growing and reputable automotiv... more

    5 Days Ago

  • Culligan 42IL

    Coal City, IL

    Culligan 42IL | Coal City, IL

    Job Description. Job Description. Benefits/Perks. Medical insurance. Dental insurance. 401K retirement with company match. Vacation, paid time off. Company... more

    5 Days Ago

  • Revolution Technologies

    Coal City, IL

    Revolution Technologies | Coal City, IL

    Clinical Documentation Specialist QualificationsMust haveat least oneof the following :o License to practice as a Registered Nurse preferred (any state)o C... more

    6 Days Ago

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Cost of Living In Coal City, IL

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5.3% Higher
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