As of August 01, 2026, the average salary for a Support Analyst in Newton Highlands, MA is $72,997 per year, which breaks down to an hourly rate of $35.
However, a Support Analyst's salary can vary significantly. Here’s a look at the typical salary range:
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A Support Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.
Experience is a primary driver of a Support Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Support A... Level Support Analyst | $72,532 |
| Technical... Level Support Analyst | $87,116 |
| Technical... Level Support Analyst | $115,050 |
| Technical... Level Support Analyst | $133,769 |
| Technical... Level Support Analyst | $164,483 |
What Am I Worth?
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Troubleshooting | 9.41% |
| IT Support | 2.56% |
| Computer Systems | 1.83% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
API
|
$78,837 |
8%
|
|
Agile
|
$78,837 |
8%
|
|
Project Management
|
$78,837 |
8%
|
|
Insight
|
$78,107 |
7%
|
|
Collaboration
|
$77,377 |
6%
|
|
Innovation
|
$77,377 |
6%
|
For Support Analyst roles, the industry you choose can affect earning potential by as much as 120% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, Support Analyst positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Support Analyst as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $109,495 | $53.0 | 50% |
| Biotechnology | $98,546 | $47.0 | 35% |
| Financial Services | $94,896 | $46.0 | 30% |
| Aerospace & Defense | $91,246 | $44.0 | 25% |
| Software & Networking | $91,246 | $44.0 | 25% |
Understanding how a Support Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Ready to take the next step in your career? Browse thousands of current Support Analyst job openings on our job board. Use the search bar below to find your perfect match.
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