Develop and customize operating system reports as needed including the implementation and utilization of these reports Company-wide.
April 12, 2020
Monitor incoming service requests and incidents for assigned application(s)Investigate and diagnose service requests or incidents according to their priority/rank, and identify the resolution and/or issue.
May 03, 2020
Assists agents and policyholders with utilization of company specific, web based applications, in support of policy and claim administration.
June 03, 2020
Provide hardware and software support for network connected workstations, Virtual Desktop Infrastructure (VDI) devices, applications, and printers to ensure that operability requirements are up to dates and that the devices meet CS hardware configuration requirements.
August 15, 2020
Acts as primary resource for telecommunications system with responsibilities including end point deployment, conferencing configuration, user configuration, and vendor interaction.
August 19, 2020
Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
August 21, 2020
Maintains an up-to-date technical and practical knowledge and understanding of hardware and software analysis and troubleshooting.
August 30, 2020