Membership Associate - Museum jobs in the United States

Membership Associate - Museum coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Being a Membership Associate - Museum promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. Additionally, Membership Associate - Museum may require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Associate - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Associate - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Membership and Guest Services Associate
  • Museum of Fine Arts, Houston
  • Houston, TX FULL_TIME
  • Job Details

    Description

    Responsibilities:

    Role

    Provide administrative support to the Chief Administrator of Membership and Guest Services, and act in a central role for the following:

    • Processes department’s purchase orders and tracks budgets through Museum’s accounting system and department-specific spreadsheets. Acts as the central contact for budget planning
    • Responds to donation requests of complimentary memberships and guest passes from the community, coordinates materials, and tracks donations and redemptions
    • Orders name plates for employees of guest-serving departments
    • Assists with research, presentations, and reports
    • Arranges department’s travel, including travel for consultants
    • Answers, directs, and fields incoming phone calls to the Chief Administrator of Membership and Guest Services
    • Organizes files of archival materials and collateral for the Chief Administrator of Membership and Guest Services and manages the organizational structure of the department’s shared electronic folders
    • Arranges meetings, including coordinating participants, room bookings, and room set-up, on behalf of the Chief Administrator of Membership and Guest Services
    • Gathers information about constituents from the Museum’s customer relationship management system (Tessitura) to assist with customer queries on behalf of the Chief Administrator of Membership and Guest Services
    • Acts as the point of contact and handles special requests for admission and memberships
    • Acts as supervisor’s proxy to approve purchase orders and employee timesheets
    • Supports Chief Administrator of Membership and department with a diverse array of special projects. Past special projects have included benchmarking studies with peer U.S. museums and finding a coffee supplier for the Members Lounge
    • On occasion, provides on-site support at programs or events (some evenings and weekends will apply)

    Skills, Knowledge And Abilities

    • Strong clerical, organizational, and word processing skills (proficient in Microsoft Office Suite, especially Word and Excel)
    • Strong spelling and grammar skills
    • Meticulous attention to detail
    • Good communication and interpersonal skills, able to conduct well with the public and use good judgment
    • Pleasant and professional telephone, email, and in-person presence
    • Motivated and able to perform tasks with light supervision

    Education And Experience

    • Bachelor's degree in related field; OR, any equivalent combination of related work experience and/or education from which comparable knowledge, skills and abilities have been achieved.
    • Experience working in an office environment; customer service or hospitality preferred
    • Previous clerical/administrative support experience
    • Experience navigating a database
    • Experience handling money and confidential personal information
    • Experience with customer relationship management system, ticketing, or retail system

    Equal Opportunities for All

    At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and our pledge for workplace diversity, inclusion, and excellence.

    Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

    Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

    The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department: HR@mfah.org
  • 1 Day Ago

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Membership Marketing Associate
  • DENVER ART MUSEUM INC
  • Denver, CO OTHER
  • Job Details Job Location: Bannock Building - Denver, CO Salary Range: $20.00 - $25.00 DescriptionMembership Marketing Associate POSITION PURPOSE: As part of the museum’s marketing team, the Membership...
  • 20 Days Ago

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Organizer - Higher Education
  • Texas AFT Associate Membership Program
  • Statewide, TX FULL_TIME
  • Position:Texas AFT is seeking a full time Organizer to join an ongoing campaign to build worker power within the public higher education system. Organizers perform a number of duties, including recrui...
  • 4 Days Ago

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Digital Organizer (Houston / Cy-Fair)
  • Texas AFT Associate Membership Program
  • Houston, TX FULL_TIME
  • Position:Texas American Federation of Teachers (AFT) seeks a digital organizer to cultivate an online organizing environment while engaging Texas public school employees across the state. The person i...
  • 1 Month Ago

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Organizer (Houston / Spring, TX)
  • Texas AFT Associate Membership Program
  • Houston, TX FULL_TIME
  • Position:Texas AFT is seeking a full time Organizer to join an ongoing campaign to build worker power within the public school system. Organizers perform a number of duties, including recruiting new m...
  • 1 Month Ago

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Organizer (Houston Federation of Teachers)
  • Texas AFT Associate Membership Program
  • Houston, TX FULL_TIME
  • Position:Texas AFT is seeking a full time Organizer to join an ongoing campaign to build worker power within the public school system. Organizers perform a number of duties, including recruiting new m...
  • 1 Month Ago

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Designer Associate
  • BHI Energy
  • New Albany, OH
  • Designer Associate Position Summary: Perform daily work activities with direct to moderate supervision. Work activities ...
  • 6/9/2024 12:00:00 AM

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Engineer Associate
  • Experis
  • Columbus, OH
  • Our client in the Utility Industry is hiring an Engineer Associate! Job Title: Engineer Associate Location: Remote with ...
  • 6/8/2024 12:00:00 AM

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Maintenance Associate
  • Pactiv Evergreen
  • Columbus, OH
  • Overview: Maintenance | HIRING IMMEDIATELY |Columbus, OH Available Shift: 3:50pm-12:00am Mon-Friday Compensation: Starti...
  • 6/6/2024 12:00:00 AM

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Terminal Associate (Facilities Maintenance)
  • Heidelberg Materials US, Inc.
  • Columbus, OH
  • AutoReqId: 19446BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $44,630.00 Maximum Pay Rate: $56,345.00 Department: ...
  • 6/5/2024 12:00:00 AM

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Warehouse Associate I - Set Assembly
  • Stanley Black & Decker
  • Columbus, OH
  • Job Overview: Select goods from stock to assemble product into finished sets and perform scheduled re-work as assigned. ...
  • 6/5/2024 12:00:00 AM

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Associate Director of Sales
  • Sunrise Senior Living
  • Dublin, OH
  • Overview The Associate Director of Sales (ADOS) is responsible for supporting and assisting the Sales and Marketing team...
  • 5/28/2024 12:00:00 AM

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Associate Financial Advisor
  • Edward Jones
  • Reynoldsburg, OH
  • Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward...
  • 4/4/2024 12:00:00 AM

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Pets Hotel Associate
  • PetSmart
  • Dublin, OH
  • PETS HOTEL ASSOCIATE ABOUT OUR HOTEL: Working at PetSmart is not a job, it’s a community of those who work together for ...
  • 12/29/2017 12:00:00 AM

Income Estimation for Membership Associate - Museum jobs
$42,954 to $62,461