How to Become a Room Reservations Manager
Step 1: Understand the job description and responsibilities of a Room Reservations Manager
What does a Room Reservations Manager do?
A Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree in area of specialty. Typically reports to a hotel manager. The Room Reservations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Reservations Manager typically requires 3-5 years experience in the related area as an individual contributor.
A Room Reservation form must be completed and returned to the Reservations Manager two weeks prior to the requested date.
A hotel stay can be one of the most expensive parts of your trip, so make sure you don't spend more than you need to on reservations.
This includes conference rooms and other meeting spaces.
Rooms can be set up to handle reservation requests in one of two ways.
A moderated room has at least one user who is responsible for accepting or declining meeting requests, and it can also have other delegates associated with it.
Step 2: Learn best tips to become a Room Reservations Manager
Best tips for those who want to become a Room Reservations Manager
Here are some tips to become a Room Reservations Manager.
Step 3: View best colleges and universities for Room Reservations Manager
Best colleges and universities for Room Reservations Manager
- Calvin University
- Colby-Sawyer College
- Augustana University
- University of South Carolina--Upstate
- New York University
- CUNY--Queens College
Step 4: Think about whether is it worth to be a Room Reservations Manager
Is being a Room Reservations Manager Worth it?
Your worst nightmare as a hotelier is walking down the halls of your hotel and realising that rooms are empty.
Our Lifestyle Managers team are the backbone of Quintessentially, handling our Members.
Responsible for daily monitoring of rooms inventory, rate and plan availability and preparing reports of room availability and revenue generated.
Conduct pre-shift meetings for team members at front desk, Bell/Door, or House and Room Attendants on a daily basis.
Step 5: Prepare relevant skills for being a Room Reservations Manager
What skills do you need to be a Room Reservations Manager?
This role is not a beginner's role, as such, there are many skills required. It is vital to the role to command: Customer Satisfaction, Customer Service, Invoice Management, Sales Promotions, Service Operations, Bookings and Reservations. For this position, you need to be experienced with: Reservation Software. Management isn't easy, if it were, everyone would have the competenticies to execute the role with success.
Reservations/PBX AgentReservations/PBX AgentThe Trump OrganizationWashington, IAMinimum 2 years working experience in hospitality or tourism related industry, preferably with hotel Reservations/Front Office.
Reservations ManagerReservations ManagerFour Seasons Hotels and ResortsBeverly Hills, CAWe are looking for an experienced professional with previous and relevant supervisory experience.
Step 6: View average salary for Room Reservations Manager
How much does a Room Reservations Manager make?
The average salary range for a Room Reservations Manager is from $37,392 to $56,923. The salary will change depending on your location, job level, experience, education, and skills.
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Average salary for Room Reservations Manager jobs
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