Company Overview
For over a decade, MeeQ has searched the global marketplace to curate a collection of the most cute and vibrant merchandise for our customers. Our product range caters to individuals of all ages, starting from newborns to those who retain a youthful spirit. Our mission is to evoke joy and delight in every customer who graces our stores, offering an array of endearing and aesthetically pleasing products.
Job Title: Sales and Marketing ManagerKey Responsibilities
Market Expansion:
- Improve the company's market share by building key customer relationships, identifying business opportunities, negotiating and closing business deals, and maintaining an extensive knowledge of the current market conditions.
- Proactively target key industries to secure new and repeat business.
Client Relationship Management:
- Manage current client relationships while maintaining high service levels and effectively influencing to ensure repeat business.
- Build and maintain strong relationships with clients.
- Provide exceptional customer service by addressing client inquiries and resolving issues quickly.
- Ensure client satisfaction and foster long-term partnerships.
Sales and Marketing Execution:
- Act as a proactive sales executive to secure new customers and drive business growth.
- Capitalise on leads, source and respond to tenders and contracts.
- Establish a customer base by proactively targeting key industries.
- Develop and implement sales strategies and set sales targets to maximise sales and customer loyalty.
Market Understanding and Strategy Development:
- Maintain a deep understanding of market trends to pursue and develop opportunities in local and regional areas.
- Network effectively within the industry to meet key contacts.
- Monitor market trends and competitor activities.
- Provide insights and recommendations to improve our service offerings and market positioning.
Sales and Revenue Growth:
- Achieve and exceed sales targets and KPIs.
- Prepare and present sales proposals and contracts.
- Negotiate terms and close sales deals.
- Achieve gross profit sales targets and agreed-upon KPIs.
- Prospect and win new strategic business opportunities within our ideal customer segment.
- Manage your sales pipeline to quickly nurture prospects into new customers.
- Create, implement, and execute sales plans.
- Manage and deliver on sales activities—including prospecting, meetings, client qualifications, presentations, quoting, and proposal submission—in a timely, professional manner.
Marketing Responsibilities:
- Assist with the creation and execution of creative brand strategies to increase the MeeQ's brand presence.
- Maintain and grow the company's social media platforms.
- Track and analyse key metrics including pipeline growth, win/loss rates, quota attainment, and market share.
- Own the end-to-end process of tracking the sales funnel and operational metrics delivering regular insights to the business.
Reporting:
- Work closely with the sales and operations teams to ensure seamless service delivery.
- Prepare and present regular sales reports and forecasts to the management team.
- Contribute to the continuous improvement of sales processes and strategies.
Requirements
- Minimum of 2 years of industry sales and business development experience in logistics, homewares, perfumery, gifting, and the toys sector.
- Extensive knowledge in logistics, sales, business development, and customer retention. Must excel at problem-solving, attention to detail, and time management.
- Ability to prospect and win new strategic business opportunities, manage sales activities, and deliver presentations and proposals professionally.
- Ability to connect and negotiate rates and space with carriers is highly regarded.
- Strong problem-solving skills and a proactive approach.
- Proficient in CRM logistics software.
- Highly organised with excellent attention to detail.
- Ability to work collaboratively and independently in a team environment.
- Excellent communication, negotiation, and interpersonal skills.
- Relationships and the ability to connect and negotiate rates and space with carriers would be highly regarded.
- Extensive logistics knowledge related to sales, business development, and customer retention.
- Extremely versatile, self-starter who excels at problem-solving.
- Exceptional attention to detail with excellent time management skills.
Job Types: Full-time, Permanent
Pay: $65,000.00 – $76,000.00 per year
Work Location: In person