Application Support

The opportunity…

We have a newly created opportunity for an Application Support individual to join our Commercial, Performance & Risk team within our newly merged, Downer Energy & Utilities business.  

Reporting to the Application Lead, this role will focus on the integration, development & maintenance of Ineight Solutions Suite across the Downer E&U business. A day in the life of this role involves prioritising and actioning a variety of queries and troubleshooting requests via our formal ticketing system. You will be provided direction from your Application Lead, and this will form part of the roadmap followed for improvements, updates & application advancements. Ensuring the application is aligned to the business priorities & requirements. 

The location of this position is flexible however Sydney, Brisbane or Melbourne is preferred. We value flexibility and proudly offer hybrid working options. 

Our ideal candidate…

You understand our business and the work that we do and are passionate about providing the right solutions to enable our end users to do what they do best. Your prior experience of the development and support of applications, coupled with your knowledge of methodologies and processes for IT projects will ensure your success in this role. 

Your consultative approach and ability to communicate with individuals of varying technical expertise will enable key relationships to be built as well as an exceptional end user support experience. 

A relevant IT degree would be advantageous although we welcome applications from varying backgrounds. Experience in the development and support of applications is critical.

What we offer…

• Join our recently merged Energy & Utilities business! Form part of the foundation of the next era of Downer E&U. 
• Join a supportive & diverse team with a focus on career progression & capability enhancement.
• Operate on a trans-tasman scale! Our team are geographically spread across Australia & New Zealand. 
• Access to opportunities across the wider Downer group as well as a suite of Downer health & wellness benefits.
• Competitive remuneration, hybrid working options, autonomy & trust. 

Our aim is to create a workplace where people are respected and encouraged to fulfil their potential. We embrace all employee difference and foster a culture that supports diversity and inclusion.

Apply for this great opportunity by visiting careers.downeredi.com or clicking 'apply' below.

Bonnie Lowson | Senior Recruitment Partner | bonnie.lowson@downergroup.com

Applications will not be accepted via email. Please submit your application via the advertisement.