Application Support Analyst

• Permanent role with excellent salary on offer
• Hybrid working arrangements
• Large client base and latest technology support

Application Support Analyst job available at Software organisation | Adelaide | Permanent | ASAP

Your new company

A National Software organisation requires an Application Support Analyst for a permanent opportunity based in Adelaide, commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements.

Your new role
In this exciting new role, you will be:

• Supporting, implementing and troubleshooting software for the SIT, UAT and Production environments.
• Conducting application upgrades and ensuring ongoing security compliance.
• Liaising with customers (internal and external) at all levels, to ensure an optimum relationship.
• Ensuring the knowledgebase is kept up-to-date with documentation and procedures.
• Participating in a rotating on-call roster every 4 - 6 weeks (paid).

To be successful in your application, you will need:

• Demonstrated experience providing Web Application support.
• Proven experience with SQL and Jira / Remedy / ServiceNow ITSM tools.
• Working knowledge of AWS cloud and DevOps is preferred.
• Excellent communication skills, both verbal and written.
• A tertiary education in Information Technology as well as AWS and ITIL certifications are beneficial.
• Experience working within a Financial service, Banking or Software organisation is advantageous.

What you'll get in return

Working in a global organisation where they develop and grow careers, you will be offered an excellent salary package. This role enables flexible working arrangements. This organisation prides itself on internal promotion and career development. Do not miss out!

What you need to do now
If you're interested in this role or know of someone who may be, please click 'Apply Now' or forward an updated CV to Bradley.Lucas@hays.com.au.