Leading Hand

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

The objective is to ensure the day-to-day operational activities of the Service Team are achieved to a high standard through focusing on safety, clear and positive communication, quality assurance checks and documentation, work flow processes and procedures, contamination control. cost control, technician utilization, employee management, continuous improvement and daily job reporting and updates. The position of Leading hand is to be 50% productive.

Roster: Monday to Friday

Role Located: Townsville Branch

Komatsu benefits:

• OEM Machine Specific Training: If you don’t feel you have the skillset don’t worry Komatsu provides this training
• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• Trade qualifications (Electrical Fitter, Auto Electrician or Diesel Mechanic).
• Excellent communication skills both written and oral to effectively communicate with customers and personnel at all levels.
• Appropriate demeanor in supervising and assisting to create a positive team atmosphere.
• Proven ability to implement OH&S practices in the workplace.
• Good technical experience on Komatsu product range.
• Good understanding of Komatsu systems and process.
• Leadership skills and experience.
• Good understanding of how a service department operates.
• Must understand the warranty guidelines and process.
• Proven experience to lead work groups.
• Customer service orientated.
• Ensure that duties are conducted in terms of the core values of Komatsu.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.