The 13thFloorCannabis core responsibility is interaction with the customers, the salesperson of cannabis products. Responsible for ensuring an excellent customer experience through friendly, outgoing service, strong communication skills and knowledge about cannabis products.
Who we are
We are an independet cannabis dispensary with a small team of dedicated staff memebers commited to currating a positve customer experience. We provide best in class service and product availablitiy.
Essential Functions
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
Manage POS systems for transactions: sales, voids, discounts and promotions
Responsible for open and close procedures of the store
Check identification of customers to verify they are of legal age to purchase cannabis
Be problem solvers: flexible with unforeseen situations and resolve any issues promptly and professionally
Continuous learning of Cannabis products, strains, categories and accessories, as well as industry trends
Maintain accurate inventory counts and reporting
Uphold policy, procedures and regulatory standards
Working together as a team, contributing to our culture and ensuring a safe space for all customers and employees
Comfortable working independently
Assets
Must be of legal age and hold a license in the province of the position *Non-negotiable*
Must have QCW and Cannabis Sell Safe
Retail and customer service experience
Familiarity with point of sale (POS) systems
Time Management Skills: Ability to manage and prioritize multiple tasks
Eager to learn and develop
Work Environment
Sell what you love, be part of a team that is passionate about Cannabis
Flexible schedule, including evenings, weekends and holidays
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