At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.
We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
Roles and Responsibilities
Job Search Support:
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Provide personalized assistance to individuals on an active caseload to facilitate a successful job search.
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Conduct group or individual meetings, either in-person or virtually, to develop tailored employment action plans.
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Assist clients in preparing job search tools, including resumes, applications, interview techniques, and provide coaching on education and training options.
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Support clients with referrals and access to various services such as education, training, workforce development, and mentorship.
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Utilize funder and internal case management systems to track clients, conduct follow-ups, and meet case management requirements.
Documentation and Coordination:
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Maintain thorough case notes and document client engagement, tracking progress based on individualized Employment Action Plans (EAP).
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Conduct one-on-one or group orientation sessions and workshops to inform clients about Achev programs and services.
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Assist in coordinating site and community events aligned with the Employment Service Model mandate.
Additional Duties:
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Provide administrative support to peers in handling client inquiries and resource information within the Employment Service delivery model.
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Communicate professionally and effectively with community partners, clients, and others, both verbally and in writing.
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Maintain an organized and productive work environment and manage a caseload efficiently.
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Demonstrate flexibility to work on-site and/or remotely as per policies and environmental contexts.
Qualifications:
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Solid knowledge of Employment Services.
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1-2 years of experience in an Employment Specialist role, with expertise in facilitation, training, case management, and coaching in the employment/career services sector.
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Completion of a postgraduate diploma in Career and Work Counselling or a degree/diploma in Business Administration, Human Resources, or a related discipline.
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In-depth understanding of community resources and the local labor market.
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Excellent interpersonal, communication, and problem-solving skills.
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Proficient in MS Office tools (PowerPoint, Excel, Word, Outlook) and experience with Case Management System (EOIS CaMS) is strongly preferred.
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Demonstrated knowledge of job search strategies, current employment trends, labor market information, and appropriate workplace behaviors.
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Experience coordinating events such as job fairs, guest speaker sessions, and special events.
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Ability to work with diverse groups, including adults, youth, newcomers to Canada, or other specialized needs groups.
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Strong team collaboration, prioritization, and problem-solving skills.
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Goal-oriented, highly organized, flexible, and adaptable.
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Ability to adapt to new technology and processes in a continuously improving and changing work environment.
We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website - www.achev.ca