Job Posting for user support technician at All link logistics inc
Education:
Expérience:
Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Experience
1 to less than 7 months
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 35 hours per week
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