Dispatcher

Dispatcher – Canadian Flatbeds

Permanent Full-Time Dispatcher Position in Milton, Ontario

Are you a driven individual who thrives in both independent and team settings? Our company seeks an experienced Flatbed Dispatcher to join our inbound/outbound flatbed dispatch team, ensuring seamless coordination within our freight department. We value adaptability, teamwork, and a commitment to excellence.

Responsibilities:

• Collaborate with the logistics team to ensure safe and efficient daily operations.
• Compile route assignments and dispatch drivers effectively.
• Track, trace, and provide timely updates on shipment statuses.
• Maintain a comprehensive understanding of State/Provincial laws regarding heavy haul load restrictions.
• Proactively address day-to-day issues and contribute to continuous improvement initiatives as a high-performing team player.
• Analyze and optimize logistical procedures for enhanced efficiency.
• Professionally communicate with customers, addressing queries via phone, email, or fax.
• Prepare accurate reports for upper management.
• Provide backup support to team members outside regular hours, as needed.
• Foster positive working relationships with coworkers, drivers, management, and customers.
• Establish and maintain a reliable carrier base for new and existing accounts.
• Conduct price negotiations for 3PL services and coordinate movements with carriers.
• Collaborate closely with internal team members to ensure client satisfaction.

Requirements and Skills:

• 3 years of experience in the trucking industry or dispatch role.
• Must have 2 years of reefers experience.
• Bachelor’s degree in Logistics and Transportation preferred.
• Experience with transportation and logistics software: Load Link, DAT Board, Fleet Manager, and Border Connect.
• Excellent communication, organizational, and time management skills.
• Ability to handle high-stress situations with composure.
• Proficiency in Department of Transportation (DOT) rules and regulations.
• Strong command of MS Office suite with a quick learning ability for new platforms/systems.
• Understanding of transportation laws and regulations in Canada and the USA.
• Experience in heavy haul operations is advantageous.

Hours of Work:

Monday to Friday, 8:00AM to 5:00PM. Weekly hours may vary depending on operational/business needs. Occasional weekend availability.

What’s In It For You:

• Competitive salary
• Extended health and dental care benefits
• Employee and family assistance program
• Career growth opportunities
• Paid time off
• On-site parking

Join our team and contribute to the seamless movement of goods while ensuring safety, efficiency, and customer satisfaction at every step.

Job Types: Full-time, Permanent

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Milton, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• dispatch: 2 years (preferred)

Work Location: In person