Mobile Outreach Worker I - Casual

The Opportunity

Outreach Worker I - Casual

The Outreach Worker is on the front lines dealing with matters related to addiction, mental health, homelessness, public intoxication, and social disorder. The Outreach Worker will assist businesses and residents in their handling of community concerns related to the street-engaged population. This may include, but is not limited to, trespassing, loitering, disturbances, public intoxication, and needle debris.

Responsibilities

With a focus on client engagement, you will conduct field-based assessments to determine the clients' vulnerability and risk factors. Following the assessment, you will attempt to provide immediate support for a client's basic needs and navigation through local service systems such as emergency shelters, health care, addiction treatment, and housing. If necessary, the client will either be provided with necessities or taken to a safe space or health facility to address the danger or health issue they are facing. You will perform other departmental duties as directed by the Mobile Outreach Program Manager or their designate.

You Bring

Required Qualifications:

• High School Diploma
• Clear Criminal Record Check with Vulnerable Sector Check
• Valid Alberta Drivers License – Class 5
• Driver abstract
• Excellent communication skills – orally and written
• Advanced conflict resolution skills
• Experience dealing with the vulnerable population

Preferred Qualifications:

• Ability to interpret/apply policy & procedure
• Strong interviewing and assessment skills
• Knowledge of computers and related applications is desirable

Desirable training includes:

• Applied Suicide Intervention Skills Training
• De-escalation Training
• Standard First Aid/CPR
• Mental Health First Aid
• Naloxone Training
• Non-Violent Crisis Intervention
• ICS 100
• ICS 200
• Verbal Judo

Hours

Casual Position (No scheduled hours. Call in basis only) Standard Hours of Operations: 7 days a week 6 AM – 12 AM (midnight) excluding statutory holidays.

You will be required to fill in for day shift, evening shift and weekend shifts.

Salary/Wage

The rate of pay is in accordance with the CUPE Collective agreement, Outreach Worker I, and will be $31.30 per hour.

Selection Process

We thank you in advance for your interest. Those selected for an interview will be contacted by phone or email. We will contact those who did not make it to the interview stage by email within one month of the closing date of this job posting.

Note: Once you apply and upload a resume you should receive an email confirming that your application has been submitted for this position. If you receive this email, there is NO further need to contact us regarding this position.

• This posting will be open until a suitable candidate(s) is/are found.

Due to the high volume of applications that we receive per job posting, we are not able to answer job-specific questions before the interview stage. If you are successful in getting to the job interview stage, we will be more than happy to answer any questions you might have at that time.