Sales Administrator - Crown Honda

Sales Administrator

Crown Honda 2610 McPhillips St.

Job Type: Full -time Permanent

Company Overview: Come join one of the leading automotive groups in Manitoba. Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands.

Qualifications:
A passion for customer service and Automobiles
High degree of resourcefulness, flexibility, and adaptability
Ability to apply understanding to carry out instructions in written, verbal, or diagram form
Strong knowledge of Microsoft Office products, including Excel and Word
Able to maintain filing systems and basic database
Excellent analytical and problem solving skill
Superior telephone manners and strong interpersonal skills
Able to effectively communicate both verbally and in writing
Able to build and maintain lasting relationships internally and externally
Demonstrates CROWN Auto Group's CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
Other languages spoken considered an asset

Benefits:
Industry leading dental, extended health, and vision coverage
Long Term Disability and Life Insurance
Fitness Membership Discounts

What you'll do:
Promptly answer telephone in a warm and inviting manner
Operate a multi-line telephone system, transferring calls to appropriate executive, sales representative or department
Respond to emails in a timely manner
Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
Distributes mail and coordinates all courier pickups
Coordinate and processes all necessary documentation and payments for the service department
Organize, maintain, and coordinate Company records and files in their proper locations
Where necessary, assist in the compilation of data for various reports
Perform various clerical and administrative duties
Communicate with inquirers and visitors in a professional, friendly and effective manner
Acquire basic knowledge about the dealership, in order to be able to respond to inquiries for general information
Provide information to customers on various dealership promotions
Answer basic customer inquiries or direct customer to appropriate personnel
Prepare and reconcile gas vouchers
Stock in cars
In charge of used car recon process
Print Carfax and Safety to complete car files
Maintain the reception area in a tidy and presentable manner
Other duties as assigned

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.