Office Support Specialist

Custom Health
Kelowna, British Columbia Full Time
POSTED ON 7/14/2024 CLOSED ON 8/16/2024

Job Posting for Office Support Specialist at Custom Health

Are you passionate about healthcare and having an impact on patient lives?

Custom Health is seeking an Office Support Specialist to be part of our amazing team!

What we do!
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates: i) fully automated owned and network pharmacies, ii) at-home medication management solutions, iii) real-time clinical oversight by 200 pharmacist-lead clinicians, and iv) the collection of real-time, real-world data and insights.

What you'll do!
We are seeking a versatile and reliable Office Support Specialist to join our team part-time. This role combines administrative support with hands-on technical tasks to ensure our office operates smoothly and efficiently. The ideal candidate will be detail-oriented, proactive, and capable of handling a variety of responsibilities, including managing mail and deliveries, maintaining office equipment, and providing technical support for Spencer devices.

Key Responsibilities:

Administrative Duties:
  • Manage incoming and outgoing mail, including sorting, distributing, and preparing shipments.
  • Oversee deliveries, ensuring timely receipt and dispatch of packages.
  • Maintain office cleanliness and orderliness, including general cleaning duties.
  • Assist with basic office maintenance tasks such as replacing light bulbs, assembling furniture, and other minor repairs.
Technical Support:
  • Provide hands-on technical support for the Restocking of Medical devices, including troubleshooting and maintenance.
  • Use basic tools to perform necessary adjustments and repairs.
  • Coordinate with external technical support teams as needed for complex issues.

Qualifications:
  • High school diploma or equivalent; additional technical training or certification is a plus.
  • Previous experience in an administrative or technical support role preferred.
  • Basic technical skills, including familiarity with using hand tools (e.g., screwdrivers).
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proactive and resourceful with a problem-solving attitude.

Working Conditions:
  • Part-time position with flexible hours.
  • Office environment with occasional physical tasks (lifting, moving equipment). Must be able to lift 45 lbs.

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Stop the guesswork. Guessing is fun. But not when it comes to medication.

Custom Health is a tech-enabled health services company. We connect people with community pharmacists to manage drug complexity and maximize health benefits through personalized medication delivery, virtual monitoring, and proactive care. Our fully automated, high-volume central-fill pharmacy hubs, proprietary health platform, and medication adherence network power a robust, scalable solution to chronic condition management that leads to better patient outcomes and total cost of care reduction.

Together, we can support everyone to be successful in their roles. We know that supporting our employees means our customers, patients, and their families get the information and services they need to be successful.

Want to learn more about what we do? Watch this video. https://youtu.be/u8pcZN6kiJ0

Sound interesting? Ready to have some fun? Then apply today.

Custom Health is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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