Job Posting for help desk technician at Dallx Inc
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Manage incidents
Computer and technology knowledge
Intranet
Servers
MS Office
MS Windows
Work conditions and physical capabilities
Repetitive tasks
Attention to detail
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Experience
1 year to less than 2 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week
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