The Vacancy
We are looking for enthusiastic and motivated individuals to join our Delegated Fraud Team as a File Handler Assistant. This is a great opportunity for those looking to start their legal career.
The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers. The role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers’ strategic decision making. There will be exposure to various different fraud cases and both pre litigated and litigated claims.
The Work Handled By The File Handler Assistant Will Be Determined By The Caseload Of The File Handlers That They Are Aligned With, These Include But Are Not Limited To
Litigation
- Procedural drafting
- Costs Schedules
Investigations
- Evidential reviews and assessments
- Liaising with policyholders and witnesses
- Proofing of key witnesses
- Working with counsel
- Instructing experts – internal and/or external suppliers
Resolution
- Negotiation of third party costs in accordance with the CPR
- Drafting of appropriate settlement documentation
On occasion, and in order to develop technical progression, the File Handler Assistant will be encouraged to assist the File Handler by carrying out strategic reviews of cases.
Responsibilities In Case Management Include
Client Excellence
- Assisting on files in accordance with agreed client guidelines
- Ensuring maximum client satisfaction on each case
Technical excellence
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Ensures all file and investigative deadlines are complied with
- Dealing, and achieving, the best result with litigation, ensuring full compliance with the court timetable
- Dealing pro-actively and achieving the best results with the case investigations from receipt until point of resolution
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Ensure compliance with the SRA Standards & Regulations
Financial Excellence
- Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee price
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
Cultural Excellence
Adhere to the Keoghs Values
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton office. We are agile workers.
Experience
- Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment
- Experience of drafting court documents and understanding of processes
- Good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to analyse evidence
- Good Literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively in line with our Values
Required Soft Skills
- Client Care/Service
- Organisation
- Ability to prioritise and adaptability
- Teamwork and collaboration
- Oral and written communication
- Interpersonal and social
The Company
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.
Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.
To find out more detail please follow the link below:
https://davies-group.com/