Receptionist

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our Benefits -

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities -

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.
• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.
• Prepare customer invoices and verify invoices daily.

Requirements -

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset
• At least two (2) years of experience in a similar role.
• Experience in the medical-aesthetics field.
• Proficiency in Microsoft Office Suite.

Our Core Values -

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.

#ind

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Store discount
• Vision care

Schedule:

• Monday to Friday

Experience:

• Service à la clientèle: 1 year (preferred)

Language:

• Français (preferred)

Work Location: In person