Account Representative

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL Express currently has an opening for an Account Representative in Richmond, BC.

How will you contribute to the success of DHL?

• Initiate and maintain scheduled contact with assigned Customers at multiple contact levels
• Analysis of Customer needs & activity using more complex sales/service solutions and service agreements.
• Target & secure strategic international business.
• Facilitate annual, or as needed, rate increases.
• Achieve established sales targets.
• Identify & secure automated shipping system opportunities at customer sites. Develop, present & negotiate proposals/quotes.
• Ensure appropriate width & depth of relationship within customer organization.
• Maintain comprehensive customer profiles.
• Act as the liaison between customer and company resources. Engage appropriate personnel as required.
• Update management on competitive activity.
• Complete sales reports for Management

Do you have what it takes?

• 2-4 years of B2B sales experience with a proven track record of success
• Demonstrated ability to infiltrate senior customer levels and represent value.
• Excellent interpersonal communication & probing skills, high aptitude and initiative for follow-up.
• Customer service orientation.
• Strong business, courier and/or supply chain management knowledge.
• Knowledge of technology applications in business
• Demonstrated drive, persistence & initiative.
• Strong negotiation and presentation skills
• Implemented measurements & strategies to attain goals

Thank you for your application. Those selected for an interview will be contacted.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.