Workforce Restoration Consultant

Role Responsibilities

If you are a highly motivated team player with a keen interest in supporting teams and managers deliver on their mandates by working through any outstanding conflict, consider joining the Workplace Supports & Prevention Branch. As a member of the Workforce Restoration Unit, you will play a crucial role in delivering a variety of conflict resolution supports to Government of Alberta employees at all levels. This includes direct or indirect involvement in conflict resolution, workplace reviews, conflict coaching, group facilitations, facilitated discussions, post investigation reintegration and support and advising of options.

This role seeks advice, guidance, and mentorship from the Manager, Workforce Restoration as needed.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

Systems Thinking: Incumbent requires systems thinking to design and develop processes and systems which address the short-term and long-term needs of the GoA as an employer and create innovative and sustainable solutions that also support the broader talent management framework. At the same time, the position must balance a variety of needs (department specific versus enterprise-wide), assessing implications such as ensuring costs are reasonable and sustainable in the long-term, and consulting and partnering with the Union to achieve success in joint employer-union committees.

Creative Problem Solving: It is critical that the incumbent provide innovative solutions and advice as well as lead and support projects related to the development and maintenance of policy within the APS while keeping informed of best practices and challenging existing processes and procedures for improvement and enhancement.

Drive for Results: Able to determine what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.

Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment. Adaptability and flexibility to adjust priorities and schedules for self as needed to meet the needs of each initiative.

Build Collaborative Environments: Incumbent must be a strong communicator and set up processes or structures to facilitate meaningful communication. The incumbent will also lead and/or support training initiatives and encourage exchange of information and ideas.

Develop Networks: Proactively connect and build trust with peers and executives in PSC, ministry clients, jurisdictional contacts and other experts in their field.

Qualifications

Experience in the following areas is preferred:

• Specialized training in conflict resolution, ADR such as Mediation or other related certificate/designation is considered an asset i.e., Q.MED, C.MED.
• Strong Human Resources/Employee Relations experience is considered an asset.
• Strong facilitation experience in leading small and large groups, facilitation training or certification is considered an asset.
• Experience in supporting groups/teams through conflict resolution, Appropriate Dispute Resolution.
• Strong time management skills to handle high volume and complex tasks, prioritize responsibilities, and meet tight deadlines.
• Excellent interpersonal and communication (written and verbal) skills are essential.
• Working knowledge of employment contracts, collective agreement, policies and procedures and federal and provincial legislation is considered an asset.
• A growth mindset with a willingness to acquire new knowledge and be adaptable to evolving conditions.

Requirements:
University graduation in a related field plus five years of related experience; or equivalent as described below:

A related two-year diploma from a recognized post-secondary institution and seven years of related experience; or

A related one-year certificate from a recognized post-secondary institution and eight years of related experience.

Notes

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.