Warehouse Team Lead

Job Description:

The Warehouse Team Lead is responsible for leading a team of warehouse clerks, acting as the main point of support for the employees, and for preparing orders for shipping. Must use packing lists/scan gun to pick a wide variety of items and must arrange items in final shipping materials.

To ensure success, the Warehouse Team Lead needs to be able to lead a team, pay attention to detail, and be able to organize items. Must be able to perform duties with a high level of accuracy and efficiency.

Duties/Responsibilities:

Responsibilities and duties include, but are not limited to:

• Act as a main point of contact, emphasize the importance of quality standards and compliance with safety measures.
• Meet daily objectives as assigned by the department supervisor.
• Supervise a small team of clerks in their operational duties.
• Monitor service levels for specific tasks and take action when necessary.
• Act as a bridge between the warehouse and other departments to manage exceptional cases.
• Demonstrate dynamism and creativity in the suggestions made, in order to contribute to the operational excellence of the company.
• Monitor supplies and maintain correct inventory levels.
• Check orders and inventory for accuracy.
• Champion commitment and recognize team successes.
• Ensure work areas are kept clean, neat, and well organized.
• Support the warehouse clerks with any daily tasks and duties.
• Oversee that packing lists and all other printed material associated with the order are clean and clear before being put into boxes.
• Oversee that packed boxes are placed where they belong so that they may be shipped at the end of the day and with the appropriate carrier.
• Maintain records, report relevant information, and prepare any necessary documentation.
• Ensure that all products/inventory is stored safely and according to required standards.
• Create batch files and print all necessary documents in a timely manner to meet client Service Level Agreements (SLA’s).
• Ensure that warehouse clerks follow instructions/information specified on each individual order form.
• Oversee that all products picked meet 3DM & GMP quality standards and are not damaged in any way.
• Oversee that completed orders meet all aspects of 3DM & GMP quality standards.
• Ensure that staff has followed the orders precisely and that lot numbers and expiry dates match with client’s orders before orders are sent out.
• Immediately report damages, discrepancies, or anomalies to the department supervisor.
• Oversee that all parcels for a given batch have been processed before shipping.
• Lift, push, or pull items and boxes weighing up to 50 lbs.
• Adhere to all warehouse safety rules and follow all safety procedures and policies.
• Ensure effective and safe use of warehouse equipment.

Skills and Requirements:

• 1-2 years of warehouse experience
• Past experience in leading a team
• A completed high school diploma
• Bilingual, both written and oral
• Comfortable using a computer, Microsoft office, and Outlook
• Strong communication skills
• Detail oriented
• Deadline oriented
• Excellent organizational skills
• Physical strength and stamina
• Must be able to work both independently and with a team
• Able to stand for extended periods
• Able to lift up to 50 pounds constantly