General Manager (3 years of E-commerce experience is a must)

GTD Supply, established in 2011, offers a wide variety of home improvement products, kitchen faucets, renovation materials, and power tools for commercial and residential sectors.
We continuously deliver the best shopping experience to our customers by providing a wide variety of available goods that we stock on a regular basis at competitive pricing.
Our customer service team is well-trained in understanding clients' needs and exceeding their expectations by providing extensive product knowledge and support.
Our company operates in Canadian, the United States, Mexico & European markets, selling through major e-commerce channels and our brick-and-mortar store located at 45 Tigi Ct, Vaughan.

We are looking for a talented individual for the General Manager Full-Time position.

DUTIES AND RESPONSIBILITIES

- Managing business operations
- Developing and supporting a clear organizational structure for the company
- Direct monitoring, control, and help to office managers
- Developing KPIs
- Consistent analysis of business performance. Corrections of the operational plans to achieve set business goals
- Project Management
- Establishing effective communication between different departments and team members
- Proactive search and suggestions for new business development opportunities
- Developing sales strategies and coaching sales and ad managers
- Resolving problematic cases, troubleshooting Amazon claims, negative reviews, and refunds
- Rational distribution of workload between the team members and setting adequate deadlines
- Managing weekly milestone meetings
- Daily reporting to the CEO

Requirements:
- Leadership skills
- 5 years of experience in management and e-commerce
- Proficiency in Microsoft Office applications
- Great attention to details
- Bachelor's degree in business administration
- Problem-solving skills

Job Type: Full-time

Salary: $60,000.00-$75,000.00 per year

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Vaughan, ON L4K 5E4: reliably commute or plan to relocate before starting work (required)

Work Location: In person