Housekeeping Supervisor

Are you a housekeeping enthusiast looking to grow your career in hotels? An independent hotel located in the heart of Victoria’s tourist zone, Hotel Grand Pacific is recruiting a Room Checker. As a supervisory member of the Housekeeping team, the chosen candidate will help ensure a superior guest stay by applying their housekeeping experience and excellent organizational skills.

Shifts will be during daytime hours and 8 hours in length.

Duties:

· Assist in the direction of workload and ensure Room Attendants complete room assignments on time

· Inspect guest rooms to ensure established cleaning and service standards are met

· Help monitor the performance of housekeeping staff, providing constructive feedback and coaching as required

· Assist with the training of new Room Attendants as required

· Assist with cleaning rooms when required

· Provide excellent customer service while handling Lost & Found administration

· Ensure that all health and safety practices are being adhered to

· Other duties as assigned by Housekeeping Management.

What We’re Looking For:

· 3 years of recent housekeeping experience in a luxury property

· Previous experience training and supervising others

· Positive and effective verbal & written communication skills

· Able to foster a friendly and welcoming department culture through excellent interpersonal skills.

· A motivating attitude and the ability to provide constructive feedback

· Proficiency with MS Office Suites including Excel

· Working knowledge of Opera PMS is an asset

· Comfortable with a mixture of desk-based work and physical tasks.

Why Choose Us?

· Professional and supportive work environment with a high regard for employee safety and continued development

· Onsite parking

· Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program.)

· A matching Defined Contribution Pension Plan after 1 year

· Subsidized employee meals

· Shoe reimbursement

· Discounted membership for Victoria Athletic Club

· Discounts in our Courtyard Café and Fathom Restaurant

· Discounted room rate for family & friends

· Employee recognition & referral program

· Treat days, employee events and an annual employee party

· We are an equal opportunities employer and value diversity in our team

· We are Biosphere Certified and committed to developing positive environmental initiatives.

*We thank applicants for their interest but are only able to consider candidates with valid authorization to work in Canada*

Hotel Grand Pacific is committed to creating an inclusive and accessible interview process. Any applicants that will require accommodations during the screening process are encouraged to contact 250 380-4490 to discuss their needs.

Job Types: Full-time, Permanent

Pay: $24.23 per hour

Expected hours: No more than 40 per week

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Victoria, BC V8V 1X3: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Hotel Housekeeping: 3 years (preferred)
• Supervising: 1 year (preferred)

Work Location: In person