Branch Manager

IAA, an RB Global Inc. Company
Caledon East, ON Full Time
POSTED ON 7/15/2024 CLOSED ON 7/26/2024

Job Posting for Branch Manager at IAA, an RB Global Inc. Company

IAA, an RB Global, Inc. company, a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Branch Manager at our facility in Caledon East, ON

IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec, and Atlantic Canada. IAA's national service offering allows sellers to standardize processes across the country and provides buyers with Canada's most extensive selection of salvage vehicles. IAA has nearly 7,000 talented employees and more than 200 facilities throughout the U.S., Canada, and the United Kingdom.

Key Responsibilities (include but are not limited to)

  • Responsible for overall performance and operation of a large branch office
  • Monitor and maintain current branch/service center positions
  • Manage and coach employees on performance
  • Develop and implement new methods of internal procedures to improve efficiencies
  • Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels
  • Successfully market the branch/service center within the approved expense budget
  • Manage the planning process
  • Handle all personnel issues, to include hiring and terminating of employees
  • Develop business
  • Update the general manager regarding profit and loss operating results of the branch
  • Responsible for the overall safety and security of all branch personnel and company/customer assets
  • Directly reports to General Manager or Area Manager

Key Performance Indicators

  • Responsible for branch sales revenue and operating income
  • Manage entire branch as well as yard functions
  • Complete understanding of all branch operations for a large site required

Interactions with Others

  • Office and branch staffs
  • Human Resources
  • Regional General Manager
  • Insurance companies
  • Towing vendors
  • Department of Motor Vehicles
  • Buyers
  • Corporate staff
  • Sales team


Education and Certification Requirements

  • BA/BS degree in Business Management or Operations Management or equivalent work experience
  • Previous P&L and budget responsibility
  • Solid operations experience
  • Excellent customer relations skills and ability to manage several levels of employees
  • Minimum 5 - 7 years’ experience with increasing managerial responsibility required
  • Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles preferred
  • PC literate


What do we have to offer?

  • Competitive Wages
  • Health and Dental Benefits
  • RRSP Company Matching
  • An Opportunity for Career Growth
  • A Team Oriented and Engaging Environment

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA, an RB Global, Inc. company:

IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

***Please note that any employment offers are contingent upon successful completion and passing of a background check.

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