Applications Analyst

Description

Job Summary:

As the Application Analyst you will provide user support through in-person, phone, online submissions, and chat tools for users of the Project Management Information System (PMIS) solutions. Accountable for analysis, continuous improvement, and sustainment of the PMIS solutions, including third party software products, collaborating effectively with stakeholders and team members to enrich, test, and optimize the PMIS systems and processes. In this role you will have a wide reach working with InEight and JDE platforms, supporting the integration for operational and financial aspects of the project management lifecycle. Additionally, responsibilities extend to PMIS reporting and analytics and potential future complementary products or services.

Ledcor is seeking to hire an Application Analyst to join us on a permanent basis. This position will be part of the project team who is responsible for our InEight implementation as well as future PMIS projects.

We are committed to the long-term success and wellbeing of our employees. Our total rewards package is designed to provide compensation and benefits programs that support your health, wellness, and financial security. We offer ongoing employee training and development, team building and career growth opportunities.

Join our True Blue team today in Edmonton, AB, Calgary, AB or Vancouver, BC by applying through this posting!

Essential Responsibilities:

• Support the setup and configuration of the PMIS solutions for new construction projects, through requirements gathering, business needs alignment with technology, configuration and customizations (as required), and ongoing user support and training
• Assist in evaluating incoming user requests and identifying the appropriate PMIS solution components to execute and solve for business requirements
• Assist with the design, development, configuration, testing, and implementation delivery of PMIS system improvements
• Work closely with the PMIS Sustainment manager to optimize and leverage existing and new PMIS features and ensure buy-in from users
• Support the team with engaging business stakeholders on potential technology solutions, including proof of concepts, to solve for business requirements
• Ensure all PMIS business application enhancement requests are acknowledged and resolved per the established project success criteria
• Assist with the development of test scripts and testing activities, as required
• Receive, triage, troubleshoot and resolve systems and processes issues in a timely and efficient manner
• Create and maintain Service Requests, update logs, records, and contribute to PMIS knowledge base articles as required

Qualifications:

• Minimum 4 years' experience facilitating or assisting business and functional requirements gathering, detailed solution design and iterative demo/feedback workshops, and system testing
• Experience in the construction industry, understanding Project Management lifecycle (including Estimation, Scheduling, Financial Control, Change Management, Contract Management, Document Management, Field Execution, 3D modeling, Quality Assurance and Quality Control, etc.) is preferred
• Experience with InEight Suite is an asset
• Experience with JD Edwards is an asset
• Experience with the MS Power Platform (PowerBi, Power Automate, Power Query, Power Apps, etc.) is an asset
• Experience, in a functional capacity, understanding the integration of ERP systems with other business applications is an asset
• Effectively communicate systems changes and updates to technical and non-technical stakeholders, as well as managed service providers
• Critical Thinking: proficient in analyzing complex scenarios and breaking down intricate issues
• Strong Interpersonal Skills: Demonstrates excellent listening skills, excelling in relationship building and fostering collaboration across diverse teams
• Innovative Process Establishment; displays innovation in establishing and refining processes, contributing to the continuous improvement of workflows
• Problem solving and solutioning abilities; Adept at identifying challenges, evaluating options, and developing effective solutions in alignment with organizational goals
• Expert level skills in Outlook, PowerPoint, Visio, Word, Excel, SharePoint, and Teams

Working conditions:

• This is a hybrid role, working both from home and attending the office once as business needs require

Additional Information:

Company Description

The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

7008 Roper Road NW, Edmonton, AB