BIRKS. PURE DELIGHT.
Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
As a Store Manager for our Birks store located in the Chinook Centre, in Calgary you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.
ARE YOU OUR HIDDEN GEM?
The Store Manager assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.
To do so, the Store Manager will be expected to…
Develop, organize and manage a high-volume retail store
Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
Foster an environment that puts the client at the forefront
Develop meaningful relationships with each and every client
Manage store operations, business development, client relations and promote the store within the community
Achieve or exceed sales targets continuously
Our ideal candidate has…
Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred;
A Bachelor’s Degree in Operations Management, Business
Administration OR other relevant education;
Strong team values and leadership skills;
Ability to offer an exceptional client service that is both unique and memorable;
Excellent interpersonal, communication and writing skills;
A solid knowledge of the MS Office suite (Excel, MS Word, Outlook);
A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.
OUR PROMISE OF DELIGHT
In return for your commitment to excellence, we offer:
Competitive earnings, including commissions and bonuses
Social benefits
Wellness program
Award and recognition programs
Innovative and unique training programs
Employee discounts
At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.
Come join us at Birks, and let your true self shine!
Are you the gem we are looking for?