Human Resources Partner

MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission. 

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI ), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 List of Best Workplaces Managed by Women, and the 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

MOSAIC has been actively involved with the Burnaby Division of Family Practice as well as the Burnaby Primary Care Network in support of MOSAIC’s advocacy as well as services supporting newcomers’ ability to access culturally appropriate healthcare. MOSAIC has been selected to run the Patient Medical Home Priority Population Clinic in the Burnaby Edmonds area to support four target populations: newcomers and refugees, mothers and babies, homeless or under-housed individuals, as well as individuals with complex mental health needs the clinic is expected to operate as a team with 6 family doctors, nurse practitioners, administrative staff as well as 6 Allied Health staff.

JOIN OUR TEAM!

We are looking for a motivated, energetic leader with excellent interpersonal and relationship-building skills to help launch an exciting new project! The ideal candidate brings a track record of success in an HR leadership role ideally in a community Health/Clinic setting. Not sure if you're 100% qualified? We encourage you to apply anyway! 

POSITION FUNCTION:

The Human Resources Partner acts as a trusted HR advisor business partner and HR liaison between MOSAIC and Clinic Staff. This role develops, implements, and evaluates human resources policies, programs, and procedures and provides a full range of HR services to clinic staff in partnership with MOSAIC's HR team. Is the first point of contact for operational partners, consults on and manages a wide variety of issues including policy development and interpretation, recruitment and selection, staff training and development, and works closely with MOSAIC’s HR team to support all organizational HR activities.

KEY DUTIES AND RESPONSIBILITIES:

• Develop and utilize business metrics to measure the achievement of the organization’s strategic goals and objectives
• Monitor the legislative environment for proposed changes and their potential impact
• Cross-collaborate and partner with internal and external stakeholders
• Create and foster a cohesive team and promote a positive work environment that encourages innovation and collaboration
• Integrate change management practices as needed
  
• Develop and uphold policies and structures that promote an inclusive, accessible, and equitable organizational culture at MOSAIC
• Provide advice and recommendations to directors, managers, and supervisors on:
  •  Interpretation and application of MOSAIC HR policies and procedures, including following established MOSAIC precedents and practices for the clinic
  • HR issues, drawing on knowledge of both MOSAIC practices and best practices in the HR field
  • Conflict resolution processes
• Develop and monitor strategies impacting employee satisfaction, engagement, and performance to strengthen a positive learning culture, while supporting the achievement of organizational objectives
• Create and maintain a culture that builds a diverse and inclusive work environment, recruitment practices, and community engagement
• Initiate and promote cross-functional working relationships to solidify the relationship between employees at all levels and create a collaborative culture of a two-way dialogue at all levels
  
• Develop, implement, and evaluate orientation, onboarding, retention, and employee termination processes in collaboration with the people & culture department
• Utilize recruitment sources and improve recruitment methods
• Establish criteria for hiring, retaining, and promoting based on job descriptions and required competencies
• Assist in conducting training needs assessments to identify and establish priorities, and to ensure meeting current and future organizational needs for knowledge, skills, and abilities

QUALIFICATIONS:

• Post-secondary degree or diploma in human resources, business management, or a comparable combination of education and experience in a related area
  
• 5 years of experience working in community organizations at a senior HR management level
• Knowledgeable about current employment legislation and relevant case law, healthcare trends, and practices as related to employment
• Knowledge of equity, diversity, and inclusion principles
• Supervisory and leadership skills
• Financial management skills
• Communication skills
• Interpersonal skills
• Problem-solving skills
• Critical Thinking
• Research and analysis
• Cultural sensitivity
• Community Development skills
• HRIS software
• Clinic experience preferred but not required
• CPHR designation is an asset

HOURS:

full-time position

The successful candidate may be permitted to work a hybrid work model (combination of in-office and remote work). 

Candidate must be able to commute to Burnaby.

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

DEADLINE: ongoing until filled

IMPORTANT NOTES:

• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct. As of September 18, 2023, MOSAIC’s HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.