Manager, Investigations

Faire les enquêtes concernant les réclamations de l’unité Enquêtes spéciales. Analyser et documenter les demandes de règlement potentiellement frauduleuses. S’appuyer sur son expérience et un ensemble éprouvé de pratiques, de connaissances et d’aptitudes pour réaliser différentes affectations.

What is the opportunity?

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

What will you do?

• Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases

• Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations

• Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner

• Attend court and provide expert evidence on behalf of RBC when required

• Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness

• Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

What do you need to succeed?

Must-have

• Minimum 5 years’ experience in crime investigation/audit

• Proven interview skills; proven report writing skills

• Major investigation experience

• Experience in gathering and preserving evidence and presenting the evidence before the courts

• Skilled in all Microsoft Office computer applications

• Able to lead by example through provision of knowledge, cooperation and teamwork

Nice-to-have

• In depth knowledge of criminal law

• Knowledge of Canadian Securities Legislation / Regulations

• Knowledge of banking processes

• Experience working on the following: internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities

Analytical Thinking, Banking, Financial Services, Behavior Interviewing, Criminal Investigations, Cyber Investigations, Detail-Oriented, Face to Face Interviewing, Financial Investigations, Investigative Interviewing, Microsoft Digital Literacy, Report Writing, Risk Assessments, Workplace Investigations

Additional Job Details

335 8 AVE SW:CALGARY CALGARY Canada 37.5 Full time GROUP RISK MANAGEMENT Regular Salaried 2024-07-15 2024-07-30

Inclusion and Equal Opportunity Employment