Manager, Campus Operations (Ottawa)

Requisition ID: 200211

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Campus Operations is responsible for managing the operations of the campus including the building and premises, general administration (which may include mail distribution), employee engagement events and activities, support with on/off boarding of employees and overall management of the employee database in the campus,

Is this role right for you? In this role you will:

• Reviewing and documenting all Service Level Agreements for processes within the department and ensuring they meet the needs of partners being serviced;
• Working with the Real Estate, building operator and/or property manager to ensure business partners’ requests, concerns, issues and complaints related to building and premises are handled immediately and proactively;
• Confirming processes are in place to address and resolve all issues, concerns and complaints regarding services provided by the department. This includes the appropriate escalation of issues to senior officers in Campus Operations and/or business partners;
• Managing keys and security access badge inventory and assignment
• Monitoring number of OHS and Fire Safety representatives to ensure adequate coverage for building, hours and business lines
• Manage Business Continuity / Resumption plans, OHS and Fire and Safety building requirements;
• Assisting with the Local Incident Management Team (LIMT) functions in a critical incident including: advising Security, BCMU, Executive, BCP Planners of the critical incident, deploying employees and arranging transportation to the back-up sites as required and coordinating the transition of employees at back up workstation;
• Managing the invoices for common campus expenses related to operations and administrative support and pro-actively identifying opportunities to decrease costs;

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• University Degree or 3 years related experience;
• Experience leading a team preferably in the administration and operations area;
• Ability to manage multi-stakeholder relationships;
• Working knowledge of Bank accounting, controls, organization and structure;
• Excellent Microsoft Office skills, with high proficiency in advanced Excel and data management.

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
• A competitive compensation and benefits package
• An organization committed to making a difference in our communities – for you and our customers.
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
• Perfect for problem solvers who love to scenario plan and work with a wide-ranging number of business partners and geographies.
• Get a great overview of how the Bank operates by joining the Global Operations team in a role that has widespread impact across all major business lines and functions.
• Potential to further evolve the function and take on more responsibility based on emerging risks.

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.