Home Care Sales Ambassador

Who We Are:

Our Client is dedicated to providing exceptional care to our clients, allowing them to live in their own homes for as long as possible. Our core values revolve around compassion, integrity, and professionalism. They are seeking a Home Care Ambassador who will create tailored service plans that meet the unique needs of each client. Join our team and be part of a company that values high-quality care and continuous improvement.

Key Responsibilities:

· Meet with potential clients and family members to discuss needs and provide service plans.

· Conduct Service Inquiries and Care Consultations using a consultative sales approach.

· Maintain ongoing communication and follow-up with potential clients and families.

· Work with clients and families to resolve issues and ensure necessary services.

· Collaborate with team members to coordinate various aspects of client care.

· Conduct client / Caregiver introductions with every new client and Caregiver.

· Create and maintain client and responsible party records, documenting quality assurance visits monthly or quarterly.

· Recognize and pursue opportunities to modify service plans to best support clients' needs.

· Demonstrate open and effective communication with clients, families, colleagues, Caregivers, and the franchise owner.

· Maintain regular attendance at the office to execute job responsibilities.

· Adhere to all company policies, procedures, and business ethics codes, ensuring team compliance.

· Participate in all Caregiver meetings as needed.

· Conduct Family Education sessions as needed.

· Perform any other necessary functions.

Required Skills and Qualifications:

· College degree preferred.

· One year of experience in home care, health care, or a senior-related industry required; an equivalent combination of education and work experience may be considered.

· Valid driver's license and reliable vehicle.

· Excellent oral and written communication skills with the ability to listen effectively.

· Ability to work independently, maintain confidentiality, and meet deadlines.

· Effective interpersonal skills, sense of discretion, sound judgment, and good decision-making abilities.

· Ability to organize and prioritize tasks.

· Ability to operate standard office equipment.

· Proficient computer skills, including Excel and Word.

· Ability to work evenings or weekends as required.

· Ability to work off-site, attending meetings in hospitals, retirement communities, and other referral sources.

· Ability to perform duties in a professional office setting.

· Ability to work as part of a team.

· Professional demeanour and attitude.

Why Work for Us?

· Opportunities for continuous learning and development.

· Meaningful work that makes a difference in the lives of clients and their families.

· Team-oriented environment with supportive colleagues and leadership.

· Access to resources and tools that help you excel in your role.

· Comprehensive benefits package, including health insurance and paid time off.

· Flexible work hours, including the possibility of working evenings or weekends as required.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: In person