Job description:
Be part of our inspiring mission-driven team at Squamish Helping Hands Society.
We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.
Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.
Under the direction of the Housing Manager, the Site Supervisor plans, develops, implements and assists the manager to oversee the day-to-day operation of the various services of Squamish Helpings Hands including housing, outreach & peer witness programs, participant care and case management, staff training, and community resources.
To be successful in this role, this individual should be:
- Highly organized and detail oriented
- Comfortable using and learning new technology systems as well as demonstrated ability to use Microsoft Office (Word, Excel, Outlook) and data based experience
- Able to keep calm and productive when pulled in many different directions.
- Able to work with people with barriers, volunteers, community participants and a wide range of others.
- Adaptable to a busy and ever-changing environment.
- Both a self-starter and able to work as part of a collaborative team.
- Demonstrated in-depth working knowledge of community social service programs, resources and services.
- Experience with program planning, evaluation, development and delivery.
- Critical and analytical thinker.
- Demonstrated ability to find innovative ways to resolve problems.
- Demonstrated leadership abilities including strong supervisory, conflict resolution and team building skills.
- Excellent written and oral communication skills.
- Excellent interpersonal and public relations skills including the ability to form strong, professional relationships.
- Attitude and values which are compatible with the Vision, Mission and Values of SHHS
- Extensive knowledge of Harm Reduction and Housing First Model of operation.
- This position plays a key role in promoting a culture of dignity, growth, inclusion and belonging within a positive, vibrant and healthy workplace culture.
Tasks and Responsibilities:
- Plans and develops various programs of the Society under the direction of the Manager
- Implements program activities and events
- Forms program policies and procedures in consultation with the Manager
- Monitors the day-to-day operation of the programs ensuring the necessary staff, volunteers and equipment are in place, program guidelines are adhered to, and all requirements are met.
- Evaluates programs in consultation with the manager
- Supervises staff by performing duties such as assigning work, providing feedback on performance, and participating in performance evaluations
- Leads and oversees the development and ongoing monitoring and review of client case plans
- Schedules program staff in accordance with staffing requirements
- Participates in the recruitment and selection of staff by performing duties such as screening applicants, participating on interview panels, and making hiring recommendations
- Orients and trains program staff and volunteers
- Monitors program expenditures and participates in the preparation of the program budget for submission to senior management.
- Promotes public awareness of programs by performing duties such as producing promotional materials, attending community events and community meetings.
- Maintains records and data related to programming and produces reports as required.
- Oversees resident intake and placement, resident reviews, ensures complete and accurate records on residencies, and reports on housing program.
- In collaboration with the Operations Manager, ensures timely and complete critical incident reporting and supervises building safety.
Qualifications and Experience:
- Diploma in a related human/social service field
- 3 years recent related experience
- Minimum of 1-year supervisory experience
- Experience working with people with extensive barriers preferred
- Experience working collaboratively with volunteers and co-workers
- First Aid Certificate
- Strong interpersonal skills
- Strong communication and computer skills
- Conflict Resolution Skills
Working with us you can enjoy:
- An amazing, friendly and emotionally intelligent team
- A great community
- Free meals on site
- Casual dress policy
- A wonderful new facility
Job Type: Part-time
Pay: $33.77 per hour
Expected hours: 16 per week
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Flexible language requirement:
Schedule:
- 8 hour shift
- Evening shift
Experience:
- Social Service Sector: 2 years (preferred)
Work Location: In person