Operations Manager, Parallel Events

Requisition ID: 40989

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

FIFA World Cup 26™ will be the biggest sporting event ever, with three Host Countries, 16 Host Cities, 48 teams and 104 matches uniting an entire continent to showcase a momentous new tournament format. With more countries, cities, teams and games, FIFA World Cup 26™ will be the most inclusive tournament ever, engaging millions of fans across 16 unique stadiums and billions worldwide. This position is responsible for successfully supporting established Vancouver festivals and events balanced with the FIFA World Cup 26™ host city obligations through the creation of tangible solutions with a variety of event organizers impacted in 2026.

The City of Vancouver has a rich and established history of special events and festivals that our community has grown to associate with summer in Vancouver. In 2026, the Host City obligations for FIFA World Cup 26™will place restrictions on a number of these annual events. This position will focus on how the City can work with these “parallel events” during the FIFA World Cup 26™ period to try to find solutions for each identified impacted event.

This position is within the Public Space & Street Use (PSSU) division, and will work as a liaison between the Film and Special Events team within Engineering Services, the FIFA Secretariat, and a number of event and festival organizers. The role will report directly to the Director of PSSU while initially working with organizers to understand the individual needs and scale of creative solutions. As the work progresses, additional roles and work within PSSU will be developed to support the public realm experience during this exciting sporting event. This role will grow within the divisional work as we progress towards 2026.

The Operations Manager, Parallel Events will provide leadership in creative problem solving, establishing lines of transparent communication with key partners all while working towards the safe and successful use of the City’s streets and open spaces by events and festivals in 2026. The position will work directly with FASE event officers and in collaboration with various departments across the City as well as external agencies such as the Province, Destination Vancouver, BIAs, Translink, private venue operators and local tourism operators.

The successful candidate will be organized, curious, fast-paced, politically aware, and reliable.

Qualifications

Education and Experience:

• Diploma in Business Administration or Operations Management plus some experience (minimum three years preferred) in collaborative work development relating to permits or process improvements, or an equivalent combination of education, training and experience.
• Training or experience in project delivery, process improvement implementation and change management an asset.
• Experience leading diverse teams within a unionized environment preferred.

Knowledge, Skills and Abilities:

• Strong understanding of and application of best practices for collaborative problem-solving and minimizing community impacts. Direct experience with guidelines and policy related to special event activity considered a benefit, but not required.
• Working knowledge of City of Vancouver departmental responsibilities, procedures, and regulations, including Vancouver Parks Board, Vancouver Police Department and Vancouver Fire and Rescue as well as provincial and federal legislation and policy related to the field.
• Excellent knowledge and use of standard office applications and enterprise systems such as MS Office and SAP.
• Good knowledge of risk assessment and risk management.
• Working knowledge of general finance and budget management.
• Excellent leadership skills with the ability to motivate, engage and inspire staff.
• Excellent communication (oral and written) and relationship management skills.
• Exceptional time management and organizational skills with the ability to prioritize actions effectively and efficiently in response to numerous and diverse demands.
• Strong conflict resolution, mediation, and negotiation skills.
• Data analysis and reporting skills.
• Ability to develop project schedules and manage milestones and delivery.
• Ability to develop and maintain positive, productive relationships at all levels in the organization and external stakeholders.
• Ability to identify opportunities to enhance efficiencies and services.

Driver’s License and Record Checks:

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300)

Affiliation: Exempt

Employment Type: Temporary Full Time

Position Start Date: July, 2024

Position End Date: October, 2026

Salary Information: Pay Grade RNG-080: $97,032 to $121,294 per annum

Application Close: June 23, 2024

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.