Technical Analyst

ENWIN Utilities Ltd., is currently accepting applications for the position of

Technical Analyst

Reporting to the Manager Enterprise Applications, the successful applicant for this position will be responsible for providing functional and technical expertise on corporate systems to the end-user community. This position is also responsible for the analysis, design, development, testing, administration, configuration, implementation, support, and project control/management for corporate information systems, including systems involved in our Meter Reading and Operations areas, with potential involvement with our Harris NorthStar CIS systems as well. The successful applicant will guide Analysts, Programmers, System Support Analysts and users (including Managers and Supervisors) through the implementation phase of small to medium projects. The Technical Analyst will investigate and analyse user requirements, procedures, and problems to automate or improve existing systems; troubleshoot technical issues for applications, software deployments, and cyber security; coordinate testing of system solutions with stakeholders, monitor existing systems and upgrade systems when required; assist the business and other IT team members with the creation of system designs and functional specifications. This position will also assist to develop and administer security standards and change management procedures across corporate applications and operating systems. 

The successful applicant must have the following skills and competencies:

• University Degree in Computer Science or related discipline with a minimum of two (2) years of similar or related experience; OR a College diploma in a related field with a minimum of three (3) years' similar or related experience.
• Working knowledge of relational databases, dimensional data modelling and analytical reporting, web and client server concepts, development, testing and debugging concepts.
• Strong technology project management skills focused within an information systems environment.
• Working knowledge of the following preferred:
  • Advanced Metering Infrastructure (AMI) and Meter Date Management (MDM) systems.
  • Meter Reading Systems (MV90, Sensus, Neptune), Field Area Networks, and quality data read flow and synchronization (Multispeak and Secure FTP flat file transfers).
• Experience working with various market vendors of MDM systems, including Utilismart and MV90, and the role they play in VEE (validation, estimation and editing) of collected Meter Data as well as in the delivery of bill ready and settlement ready data considered an asset.
• Familiarity with Harris CIS products, including Northstar, mCare, and Metersense, and the role they play in the metering landscape considered an asset.
• Experience in the Ontario Electricity market and its underlying regulations as dictated by the Ontario Energy Board (OEB) and with the IESO (Independent Electricity System Operator) is considered an asset.
• Strong communication and interpersonal skills with customer service focus.
• Excellent attention to detail.
• Ability to work independently and as part of a team through successful positive and collaborative relationships.
• Strong analytical, problem-solving, troubleshooting and programming skills.
• Valid class "G" driver's licence. 

Salary Range for Qualified Candidates: $95,979 - $106,643 

Qualified applicants may submit their resume at https://www.applicantpro.com/openings/enwin/jobs up to and including Friday, March 8, 2024. Please quote File #EWU-23-01-035 on application. Although all applications are appreciated, only those candidates selected for an interview will be contacted. 

ENWIN Utilities Ltd. provides accommodation in accordance with applicable laws through all stages of the hiring process.  If you require accommodation for any part of the application and hiring process, please advise the Human Resources Department. 

ENWIN believes there is significant value in the diversity within our workforce and we are committed to continually enhancing and improving diversity and inclusion throughout our organization. As an equal opportunity employer, we encourage all qualified individuals to apply for employment opportunities and believe that strength flows from our individual differences and enables us to effectively serve our community.