Pretester/Clinic Technician/Receptionist

About Us:

Our Journey

Our journey began in 1982, rooted in a vision far beyond providing clearer sight. Dr. Melanie Sherk's pioneering spirit established this haven for eye health. Over the years, she has passed the torch of dedication through generations of expert optometrists from Drs. Anderson, and Ertel to the current leadership of Drs. Curry, Donaldson, Grewal, Jarvis, and Snow.

We pride ourselves on being early adopters of breakthrough technologies like Optos/Optomap retinal imaging, setting benchmarks in eye care precision. Our ongoing participation in industry conferences across North America keeps us at the forefront of the latest advancements.

Our Passion

Our heart extends beyond eye care. We've been leading sponsors for initiatives like the Peace Arch Hospital Pumpkin Run and the "In Her Shoes" fashion show. Our establishment of the Sources Women’s Place Vision Care Program and contributions to international causes reflect our dedication to global and local community well-being.

In addition to that, we’ve shown great commitment to sustainability with initiatives such as the contact lens recycling program, paperless record-keeping, and energy-efficient practices.

Our Commitment

Patient education is central to our ethos. We strive to empower you with knowledge, ensuring you understand your eye health through clear communication, visual aids, and interactive discussions.

A Family-like Office Culture

Our familial office culture, reflective of the tight-knit White Rock community, sets us apart. We cherish this atmosphere of familiarity and camaraderie, creating a welcoming environment for patients and staff.

Join us at White Rock Optometry, where we merge cutting-edge eye care with a heart for the community, set against the backdrop of our stunning coastal location. We look forward to welcoming you into our dedicated eye care family.

Job Description

The Prestester/Clinic Technician/Receptionist is responsible for patient care and testing prior to the patient seeing the doctor. Duties may include greeting the patients, collecting medical and eye health history, performing testing and imaging required by the doctor for the eye exam, and setting the patient up in the doctor's exam room.

The receptionist duties inclue coordinating the daily administration of doctors, staff, visitors and patients in the clinic. This includes scheduling appointments, referrals, answering the phone, patient inquiries and triaging patient emergencies. Duties may also include billing, invoicing, creating reports and opening and closing of the clinic.

Responsibilities

• You may be cross trained in other functions based on the needs of the Clinic
• Clear understanding of medical imaging equipment and how to use in daily clinical care
• Open/close exam rooms at beginning and end of the day, tidy and sanitize exam rooms between patients – replenish supplies as needed throughout the day (Kleenex, towel, toys, drops, fluorescein)
• Empty garbage can
• Cover exam equipment, change name plates and business cards for next day
• Shut down equipment
• Reception duties as required

Requirements

• Listen to your patient’s needs meeting their expectations
• You are a detail-oriented, technically inclined individual
• Excellent customer service skills, attention to detail, confident working with people
• Proven experience as a Prestester or equivalent experience in an Optometrist clinic

Dress Code Requirements

During work hours, you are expected to wear the uniform stipulated by the Clinic.

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 24 – 38 per week

Benefits:

• Extended health care
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• White Rock, BC V4B 0C4: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Customer service: 2 years (required)

Language:

• English (required)

Licence/Certification:

• MOA Certificate (preferred)

Work Location: In person