Sales Coordinator

Job Summary:

The Sales Coordinator plays a crucial role in supporting the sales team and ensuring smooth operations within the sales department. This role involves managing sales-related documentation, coordinating with internal and external stakeholders, and providing administrative support to help achieve sales targets and maintain high levels of customer satisfaction.

Key Responsibilities:

• Sales Support:
• Assist the sales team with lead generation, sales presentations, and follow-up communications.
• Prepare and manage sales orders, quotations, and contracts.
• Coordinate with the sales team to ensure timely and accurate processing of sales transactions.
• Administrative Duties:
• Maintain and update sales records, customer databases, and CRM systems.
• Prepare sales reports, track sales metrics, and analyze data to provide insights and recommendations.
• Schedule meetings, manage calendars, and handle correspondence for the sales team.
• Customer Service:
• Act as a point of contact for customers, addressing inquiries, resolving issues, and providing exceptional service.
• Coordinate with other departments (e.g., marketing, finance) to address customer needs and ensure timely delivery of products and services.
• Coordination and Communication:
• Facilitate communication between the sales team and other departments to ensure alignment and support for sales initiatives.
• Organize and coordinate sales meetings, training sessions, and events.
• Process Improvement:
• Identify areas for process improvements and work with the sales team to implement effective solutions.
• Assist in the development and implementation of sales policies and procedures.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent work experience).
• Proven experience in a sales support or administrative role, preferably in a sales or business development environment.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic internet and social media handling
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and clients.
• Ability to work independently and as part of a team in a fast-paced environment.

Language Proficiency:

English, Bengali, Hindi and Assamese preferred

Key Competencies:

• Customer-focused with a strong commitment to providing exceptional service.
• Analytical and problem-solving skills to address sales challenges and optimize processes.
• Adaptability and flexibility to handle changing priorities and tasks.
• Strong time management skills and the ability to meet deadlines.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person