Medical tourism

Job Summary

• The Senior Executive in Medical Value Tourism plays a pivotal role in managing the end-to-end process of facilitating medical travel for international patients
• This role involves coordinating all aspects of a patient's medical journey, from initial inquiry to post-treatment follow-up, with a focus on delivering exceptional patient care and a seamless experience

Key Responsibilities

• Patient Coordination:Act as the primary point of contact for international patients seeking medical treatment
• Assist patients in understanding the available medical services, treatment options, and associated costs
• Coordinate all aspects of the patient's travel, including visa, accommodation, transportation, and interpreter services
• Medical Facility Liaison:Collaborate with healthcare providers, hospitals, and medical professionals to ensure seamless patient care
• Schedule medical appointments, surgeries, and other treatments as per the patient's requirements
• Maintain strong relationships with healthcare partners to provide the best possible medical services
• Compliance and Documentation:Ensure that all required legal and medical documentation is in order, including medical records, consent forms, and insurance coverage
• Stay updated with the relevant healthcare regulations and compliance standards
• Financial Management:Prepare and communicate cost estimates to patients, including treatment, travel, and accommodation expenses
• Assist patients in making payment arrangements and address any financial queries
• Quality of Care:Monitor the quality of medical services provided to international patients
• Gather patient feedback and address concerns to improve patient satisfaction and outcomes
• Crisis Management:Be prepared to address any emergencies or unforeseen issues related to a patient's medical journey, providing swift resolution
• Language and Cultural Assistance:Arrange for interpreters and cultural liaisons to help international patients feel comfortable and understood during their medical journey
• Marketing and Promotion:Assist in marketing and promoting the medical value tourism program to attract more international patients
• Attend medical tourism conferences and events to network and build partnerships

Job Type: Full-time

Pay: ₹15,000.00 - ₹40,000.00 per month

Jadwal:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person